Elisa

Elisa is a Finnish telecommunications and digital services company that provides network connectivity, Information and Communication Technology (ICT) services, and digital solutions for enterprises, public sector organizations, and consumers.

• Mobile and fixed network connectivity services for enterprise and consumer customers (telecommunications)
• ICT and cloud infrastructure services for corporate and public sector clients (cloud and managed services)
• Unified communications, collaboration, and contact center solutions for business customers (communications and collaboration)
• Cybersecurity, network management, and monitoring services for organizations (security and observability)
• Digital services and platforms, including entertainment and online services, for various customer segments (digital services)

More About Elisa

Elisa operates as an integrated telecommunications and digital services provider, with offerings that span mobile and fixed broadband connectivity, enterprise ICT services, and a range of digital platforms. For enterprise and institutional environments, Elisa typically positions its services as carrier-grade connectivity combined with managed ICT capabilities, allowing organizations to source network access, infrastructure services, and selected business applications from a single provider.

On the network side, Elisa delivers mobile services based on 4G/LTE and 5G (mobile networking) as well as fixed broadband over fiber and other access technologies (fixed networking). These services support corporate Wide Area Network (WAN) and remote access use cases, linking branch offices, data centers, remote workers, and Internet of Things (IoT) devices to core business systems. Standard telecommunications protocols and architectures, such as IP-based routing, Virtual Private Network (VPN) tunneling, and SIM-based mobile identity, underpin these offerings. Enterprises can integrate Elisa connectivity with their own security stacks, Software-Defined Wide Area Network (SD-WAN) solutions, and cloud environments.

Elisa also offers ICT and cloud infrastructure services (cloud and managed services), which can include data center hosting, cloud capacity, and managed platforms for business applications. These services allow organizations to deploy workloads in environments operated by Elisa or in hybrid configurations that connect Elisa infrastructure with public cloud providers. Typical enterprise use cases include hosting line-of-business systems, implementing backup and Disaster Recovery (DR) strategies, and running collaboration and productivity platforms with managed support.

In the communications and collaboration domain, Elisa provides unified communications (UC), IP-based voice, and contact center solutions (communications and collaboration) tailored for corporate and public sector customers. These solutions often rely on Session Initiation Protocol (SIP), Voice Over Internet Protocol (VoIP), and session management frameworks, and they integrate with CRM systems, workforce management tools, and other business applications. Enterprises can use these services to support centralized customer service operations, multisite call handling, and integrated voice and messaging workflows.

Security is another focus area, where Elisa offers cybersecurity and network protection services (security), including threat monitoring, firewall management, and secure connectivity for corporate networks. These services may align with common security frameworks and practices, such as network segmentation, intrusion detection, and log analysis, and are designed to work with customers’ broader security architectures. Monitoring and observability capabilities support network performance management and incident analysis.

Elisa’s digital services portfolio (digital services) includes online entertainment and other digital platforms that are consumed by both consumers and organizations, such as media distribution and value-added digital applications. For enterprise and institutional buyers, Elisa’s role in a directory or marketplace context aligns with multiple categories: core telecommunications carrier, enterprise connectivity provider, managed cloud and ICT services partner, unified communications and contact center provider, and cybersecurity and monitoring service provider. This multi-domain coverage makes Elisa relevant for organizations that seek integrated network, cloud, communications, and security services from a single operator within Finland and selected international markets.