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Claro Colombia

Claro Colombia is a telecommunications operator providing mobile, fixed, TV, and enterprise ICT services in Colombia.

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Who is Claro Colombia?

Claro Colombia is a telecommunications operator in Colombia that provides mobile, fixed, internet, TV, and enterprise connectivity and Information and Communication Technology (ICT) services for consumer, business, and public-sector customers.

  • Mobile voice, messaging, and data services for prepaid and postpaid users (mobile connectivity)
  • Fixed broadband, fiber, and residential telephony services for households (fixed connectivity)
  • Pay TV and streaming content distribution for residential and business customers (media and TV distribution)
  • Enterprise connectivity, Virtual Private Network (VPN), and managed network services for corporate and institutional clients (enterprise networking)
  • Cloud, data center, collaboration, and ICT solutions tailored to business and government workloads (enterprise IT and cloud services)
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More About Claro Colombia

Claro Colombia operates as an integrated telecommunications and ICT provider, supplying network and digital services that enterprises, SMBs, and public-sector entities in Colombia use for basic and advanced connectivity, application hosting, and communications. The company’s portfolio spans mobile, fixed, and converged offerings, which enterprises often combine into multi-site and multi-service contracts for branch connectivity, workforce mobility, and customer engagement.

On the connectivity side, Claro Colombia delivers mobile services over cellular networks (mobile networking), including voice, SMS, and mobile data plans that support smartphones, Internet of Things (IoT) endpoints, and mobile broadband devices. For enterprises, this underpins field operations, sales teams, and remote access scenarios. In fixed networking, the company provides broadband and fiber internet, Multiprotocol Label Switching (MPLS) or IP-based VPNs, and dedicated internet access, which are used to interconnect offices, data centers, and cloud environments. These services typically rely on standard IP networking protocols and enterprise routing architectures that align with common Wide Area Network (WAN) and Software-Defined Wide Area Network (SD-WAN) designs, even when SD-WAN features are delivered by partner platforms rather than branded as standalone Claro products.

Claro Colombia also offers pay TV and content distribution services (media and TV distribution), which are mainly oriented to residential users but can be integrated into hospitality, retail, or public-space deployments. In enterprise and government environments, the company’s value is often in bundling TV services with broadband and telephony into converged contracts, simplifying vendor management and billing.

For business and institutional customers, Claro Colombia provides a range of ICT and managed services (enterprise IT and cloud services). These include data center and hosting capabilities that support application workloads, storage, and backup, as well as cloud services that may include virtual infrastructure, managed platforms, and hybrid connectivity to public cloud providers. Collaboration and unified communications services can encompass hosted IP telephony, enterprise voice, and conferencing solutions, which use standard Voice Over Internet Protocol (VoIP) and SIP-based architectures. Security services, when offered, are generally positioned around network perimeter protection, managed firewalls, and secure connectivity, mapped to common cybersecurity and network security frameworks.

In marketplace and directory categorization, Claro Colombia aligns with several primary solution areas: mobile network operator (MNO) services; fixed broadband and enterprise WAN services (networking and connectivity); media and TV distribution; and enterprise ICT, including managed services, cloud hosting, collaboration, and data center services. These categories allow enterprise architects and infrastructure leaders to map Claro Colombia into vendor shortlists for connectivity aggregation, outsourcing of network operations, and hosting or cloud adjunct services that System Integration Testing (SIT) alongside global hyperscale cloud deployments.

Our description of Claro Colombia. Updated December 2025.

Topics

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Market segments

  • Telecommunication Services / Diversified Telecommunication Services / Integrated Telecommunication Services

Corporate structure

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Headquarters
Colombia

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