Connecting for good

BT described a plan for digital inclusion that combines connectivity with digital skills, tools, and support. The company said the effort targets people and businesses that could be left behind as more services move online.

BT said it had already supported more than 23 million people and businesses with digital skills and training since it set a first digital inclusion target in 2015. It said it expanded the focus because digital inclusion now includes reliably getting online, affordability, and using digital services safely with confidence and trust.

BT said its approach included continuing to upgrade connectivity and build a digital backbone, including in rural and harder-to-reach communities. It also described programmes intended to help children and families stay safe online, enable older people and disabled people to access essential services more independently, and support small businesses in growing, adapting, and protecting themselves from cyber threats.

BT said its relationship with AbilityNet provided free support in communities, delivered through sessions held in places such as community centres and libraries. It also said it supported the Government’s digital inclusion and skills initiatives and was part of the Connection Project, a national alliance intended to help people thrive online. BT also stated that the company’s digital inclusion work sat within board oversight of strategy and performance, with delivery, accountability, and impact integrated into how it operated.

BT said it set an ambition to reach 30 million people and businesses with the digital skills, tools, and support they need by 2030.

Press release, originally published at newsroom.bt.com.