Sector Intelligence: AI Infrastructure and Automation Technologies
This brief highlights developments in enterprise AI infrastructure, model training, automation tools, and orchestration systems over the past month.
This brief reviews updates regarding Enterprise Artificial Intelligence (AI) and automation technologies in March 2025, detailing advancements in AI infrastructure, model development, platform tools, and strategic initiatives.
AI Infrastructure & Model Development
SUSE has updated SUSE AI, enhancing capabilities such as AI-specific observability, security, and agent-based workflows to help enterprises manage AI systems effectively. Updates include monitoring for Large Language Model (LLM) token usage and Graphics Processing Unit (GPU) performance, which address ethical and operational concerns.
Crusoe Cloud introduced Managed Inference and AutoClusters to streamline AI model management and deployment. Managed Inference allows developers to deploy Machine Learning (ML) models without managing infrastructure, while AutoClusters support orchestration for High performance computing (HPC).
Arista Networks launched the Earth Observation Satellite (EOS) Smart AI Suite, which includes Cluster Load Balancing to enhance AI workload performance and observability. This aims to improve Network traffic management for AI environments.
Automation Platforms & Tools
NinjaOne enhanced its automated endpoint management platform by introducing self-service workflows, user-focused automations, and dashboards aimed at improving the digital employee experience. These updates allow IT teams to proactively manage user devices efficiently.
ServiceNow announced its Yokohama platform release, which focuses on automating workflows and enhancing governance. New features include a unified workspace for rapid Application development and improved self-service portals that address operational challenges.
Intelligent Agents & Orchestration
World Wide Technology completed its acquisition of Softchoice for $1.3 billion to enhance capabilities in AI and digital transformation. This acquisition will expand WWT's service offerings and strengthen its engagements across various markets.
Carahsoft added Twilio's customer engagement platform to its CarahCloud Marketplace, improving procurement processes for U.S. sector customers. This addition allows access to Twilio's comprehensive suite of communication products via AWS Marketplace.
AI Integration & Use Cases
The ISG Provider Lens report reveals that North American utilities are modernizing infrastructure and adopting AI-driven software to enhance efficiency and manage aging grids. Utilities are investing in new technologies to optimize energy delivery and integrate renewable resources.
European utilities are also investing in modernization strategies, focusing on AI adoption to enhance energy security while meeting climate goals. The ongoing effects of geopolitical events encourage greater reliance on diverse energy sources and innovative technologies.
Executive & Strategic Activity
Extreme Networks appointed Anisha Vaswani as Chief Information and Customer Officer to improve its IT strategy and bolster customer success efforts. Vaswani's focus will include testing and validating products to enhance customer experience.
SK hynix was recognized as one of the 2025 World's Most Ethical Companies by Ethisphere, reflecting its commitment to high ethical standards and practices in the semiconductor industry.
Salesforce announced a $1 billion investment in Singapore aimed at bolstering digital transformation initiatives. This investment supports the nation's National AI Strategy (NAIS) 2.0 and enhances local businesses' access to AI technologies.
NetApp priced $1.25 billion in Senior Notes to refinance existing debt and support corporate purposes, with offerings set to close soon.
This brief captures key developments and initiatives shaping the landscape of Enterprise AI and automation technologies, reflecting ongoing trends and strategic decisions made by industry leaders. Readers can explore additional details through internal links to the relevant articles.
- SUSE AI expands capabilities to support enterprises
SUSE updates SUSE AI to enhance observability, security, and workflows, assisting enterprises in managing AI systems. - ISG report on European utilities investing in solutions to meet energy challenges
European power companies are modernizing systems and adopting AI to address energy security and climate issues, reports ISG. - Crusoe Cloud Introduces Managed AI Services
Crusoe Cloud has launched Crusoe Managed Inference and AutoClusters to simplify AI model management and deployment. - Siemens AG ranks first in software for green hydrogen production, Schneider Electric follows
Siemens AG leads the competitive ranking for green hydrogen software, followed by Schneider Electric, according to Application Binary Interface (ABI) Research. - World Wide Technology Completes Acquisition of Softchoice for $1.3 Billion
World Wide Technology has acquired Softchoice for $1.3 billion, enhancing its software, cloud, and cybersecurity solutions. - Carahsoft adds Twilio’s customer engagement platform to AWS Marketplace
Carahsoft announces Twilio's customer engagement platform is now available in its CarahCloud Marketplace program for the U.S. sector. - World Wide Technology completes acquisition of Softchoice, expanding software and AI capabilities
World Wide Technology has acquired Softchoice for approximately $1.3 billion, enhancing its capabilities in AI and digital transformation. - NinjaOne expands capabilities to enhance digital employee experience
NinjaOne enhances its endpoint management platform to boost the digital employee experience with new self-service workflows. - Arista Networks introduces EOS Smart AI Suite for AI performance
Arista Networks launched the EOS Smart AI Suite to enhance AI workload performance with Cluster Load Balancing features. - ServiceNow Yokohama Release Empowers Businesses to Navigate Complexity With Enhanced Automation, Stronger Governance, and Seamless Workflow Intelligence
ServiceNow's Yokohama platform release enhances automation and workflow management, simplifying Application development and sales processes. - Extreme Networks Appoints Anisha Vaswani as Chief Information and Customer Officer
Extreme Networks has appointed Anisha Vaswani as Chief Information and Customer Officer to enhance IT strategy and customer success. - Accelsius introduces NeuGuard: An enterprise-grade support program for data center liquid cooling
Accelsius launched NeuGuard, a support program for its NeuCool liquid cooling system, targeting data centers leveraging AI and HPC. - SK hynix recognized as a World's Most Ethical Companies honoree
SK hynix recognized as one of the 2025 World's Most Ethical Companies, being the first Korean semiconductor firm to achieve this honor. - Salesforce to invest USD $1B in Singapore over 5 years
Salesforce announces a USD $1 billion investment in Singapore to support digital transformation and Agentforce adoption. - NetApp Prices $1.25 Billion of Senior Notes
NetApp announced the pricing of $1.25 billion in Senior Notes, including $625 million at 5.50% due in 2032 and $625 million at 5.70% due in 2035. Proceeds will be used to repay existing notes and for general corporate purposes. The offering is set to close on March 17, 2025. - ISG Xperience Summit features discussions on AI strategies
The ISG Xperience Summit will feature leaders discussing AI-driven experience transformation on March 25–26 in New York. - North American utilities modernizing with new software and services
North American electric utilities are adopting new software and services to support sustainability and tackle aging power grids.