MSPwiz launches platform to automate matchmaking process between businesses and MSPs

MSPwiz introduced its Intelligent Transportation System (ITS) platform, seeking to automate the matchmaking process between businesses and managed service providers (MSPs). This platform leverages Artificial Intelligence (AI) and operational automation while incorporating human expertise to streamline service selection.

As demand for outsourced IT services escalates among diverse organizations, MSPwiz aims to enhance the efficiency of service provider selection. Customers often struggle with traditional methods of identifying potential MSPs, often resorting to general online searches and local referrals, which can lead to time-consuming vetting processes.

According to Kevin Anderson, Founder and CEO of MSPwiz, the platform tackles the shortcomings of current matchmaking practices. By combining automation and professional insights, the service aims to simplify the search experience for customers and provide MSPs with qualified leads ready for engagement. The platform guides users through detailed questionnaires to tailor the service according to specific needs, ultimately delivering three suitable Managed Services Provider (MSP) recommendations.

The implementation of improved algorithms allows the platform to match customer requirements with provider capabilities effectively. Once the matches are made, an MSPwiz expert assists throughout the process, ensuring clarity and support until a final decision is reached.

MSPwiz has positioned itself to cater to small to midsize enterprises as well as larger corporations seeking IT solutions. The service is free for both customers and MSPs, with the company earning revenue through commissions on contracts secured via the platform.