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Who is Super IP?
Super IP is a Brazilian technology company that provides IP-based telephony, contact center, and communication solutions for enterprises and service providers.
- Cloud and on-premises (on-prem) IP telephony and unified communications solutions (communications infrastructure).
- Contact center platforms and services for customer service operations (contact center software).
- Hosted PBX and SIP-based voice services for businesses and carriers (VoIP and Session Initiation Protocol (SIP) trunking).
- Management, monitoring, and support services for IP communication environments (network and service management).
- Consulting and integration services for enterprise communication and call center projects (systems integration).
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More About Super IP
Super IP focuses on enterprise and carrier-grade IP communication solutions, supplying platforms and services that support corporate telephony, contact centers, and Voice Over Internet Protocol (VoIP) connectivity. Its offerings are designed for organizations that require multi-branch voice infrastructure, centralized management of extensions and queues, and interconnection with public telephone networks through SIP and other IP-based protocols.
The company’s portfolio spans cloud-hosted and on-prem IP PBX systems (communications infrastructure), which provide call routing, extension management, voicemail, IVR, and other voice features over IP networks. These systems are typically deployed in environments where enterprises replace legacy TDM PBXs with SIP-based voice platforms interconnected via LANs, WANs, and VPNs. Super IP’s solutions make use of standard protocols such as SIP for signaling and Real-time Transport Protocol (RTP) for media streams, and often integrate with existing corporate directories and CRM tools through APIs or Cyber Threat Intelligence (CTI) interfaces.
In the contact center domain (contact center software), Super IP provides platforms that support inbound and outbound campaigns, call queuing, skills-based routing, and reporting dashboards. These solutions are generally positioned for corporate customer service desks, outsourced BPO contact centers, and service providers that need multi-tenant architectures. The platforms often run on IP-based softswitch and media server components, enabling integration with SIP trunks, carrier interconnects, and corporate IP telephony systems.
Super IP also offers VoIP and SIP trunking services (VoIP and SIP trunking), which allow enterprises and operators to route voice traffic over IP to reduce dependency on traditional PSTN lines. These services typically rely on SBCs, softswitches, and session management components to handle interconnection, number portability routing, codec negotiation, and security policies such as Transport Layer Security (TLS) and SRTP where applicable.
Beyond core platforms, the company provides management and monitoring tools (network and service management) to supervise call quality, trunk utilization, and system health. These capabilities are used by IT and Network Operations Center (NOC) teams to track metrics such as ASR, ACD, and MOS, and to troubleshoot routing or quality issues across IP links. Super IP’s consulting and integration services (systems integration) support design, deployment, and migration projects for organizations transitioning from legacy telephony to IP communications, aligning dial plans, interoperability with operators, and regulatory compliance for emergency calling and call recording.
In a marketplace or directory context, Super IP fits into categories including enterprise IP telephony, cloud PBX, contact center platforms, VoIP/SIP trunking services, and communication systems integration, serving corporate IT teams, telecom departments, and service providers that manage converged voice and data networks.
Our description of Super IP. Updated February 2026.