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Sangoma Technologies

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Who is Sangoma Technologies?

Sangoma Technologies is a communications solutions provider that offers unified communications, voice, and connectivity products for enterprises, service providers, and contact centers.

  • Unified communications and collaboration platforms (UCaaS/UC) for business voice, video, messaging, and mobility
  • Cloud communications services (cloud communications) including hosted PBX, Session Initiation Protocol (SIP) trunking, and related voice services
  • Contact center software (contact center technology) for inbound and outbound customer engagement
  • Voice Over Internet Protocol (VoIP) gateways, session border controllers, and telephony cards (networking/telecom infrastructure) for IP and legacy interoperability
  • Managed services and support offerings (managed communications services) for deployment, monitoring, and lifecycle management
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More About Sangoma Technologies

Sangoma Technologies provides communications and collaboration offerings used by enterprises, small and midsize businesses, and service providers to deliver voice, video, messaging, and contact center capabilities across IP and hybrid telephony environments.

The company’s unified communications and collaboration solutions (UCaaS/UC) are positioned as core platforms for business telephony, conferencing, and team interaction, typically consolidating PBX, voicemail, presence, Instant Messaging (IM), and softphone or mobile client functionality into a single software stack delivered on-premises (on-prem) or from the cloud.

Sangoma’s cloud communications portfolio (cloud communications) includes hosted PBX and SIP trunking services that allow organizations to move call control and connectivity into provider-operated infrastructure while retaining enterprise features such as direct inward dialing, call routing policies, and integration with IP phones and soft clients.

In the contact center domain (contact center technology), Sangoma offers software that supports queues, skills-based routing, agent desktops, monitoring, and reporting, enabling organizations to manage inbound and outbound customer interactions over voice and related digital channels.

On the infrastructure side, Sangoma delivers VoIP gateways, session border controllers, and telephony interface cards (networking/telecom infrastructure) that provide protocol and media conversion between legacy TDM systems and SIP-based IP telephony, and support interoperability with carrier networks using standards such as SIP, Real-time Transport Protocol (RTP), and traditional PSTN signaling.

The company also offers managed services and support (managed communications services), including implementation assistance, configuration, monitoring, and maintenance of its communications platforms and connectivity components for enterprises and service providers that prefer outsourced operational management.

Within an enterprise IT directory or marketplace, Sangoma Technologies aligns with categories such as Unified Communications as a Service (UCAAS), on-prem and hybrid PBX systems, contact center software, SIP trunking and hosted voice services, VoIP gateways and SBCs, and managed communications services, addressing requirements for voice infrastructure modernization, cloud migration, and integration between IP and legacy telephony estates.

Our description of Sangoma Technologies. Updated December 2025.

Market segments

  • Telecommunication Services / Diversified Telecommunication Services / Integrated Telecommunication Services

Similar organizations

Ordered by the topics they cover in common with Sangoma Technologies.

Corporate structure

Brands and subsidiaries

  • NetFortris

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Company details

Headquarters
Markham, Ontario, Canada

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