Who is JumpCloud?
JumpCloud is a cloud-based open directory platform that centralizes identity, access, and device management for organizations across on-premises (on-prem) and cloud resources.
- Cloud directory platform for user identity and access management across applications, networks, and infrastructure (identity and access management).
- Endpoint and device management for Windows, macOS, and Linux systems with policy enforcement and configuration control (unified endpoint management).
- Single Sign-On (SSO) with Security Assertion Markup Language (SAML) and OpenID Connect (OIDC) to Software-as-a-Service (SaaS) and web applications plus LDAP and RADIUS services for legacy and network access (access management).
- Multifactor Authentication (MFA) and conditional access for workforce security across endpoints and resources (workforce authentication and access control).
- Centralized administration, auditing, and policy orchestration for hybrid and cloud environments (IT operations and security management).
Show more
More About JumpCloud
JumpCloud provides a cloud-hosted open directory platform that enterprises and institutions use to manage workforce identities, devices, and access policies from a single control plane. It is positioned as an alternative to traditional on-prem directory services by extending identity to cloud applications, infrastructure, and networks while still integrating with existing environments. Organizations deploy JumpCloud to establish centrally managed authentication and authorization for users and devices across hybrid IT estates.
The platform spans several enterprise IT categories, including identity and access management (IAM), unified endpoint management (UEM), and workforce security. Administrators can provision and deprovision users, assign group-based access, and enforce authentication requirements across operating systems and services. Through support for protocols such as LDAP, RADIUS, SAML, and OIDC (identity and access management), JumpCloud connects modern SaaS applications, VPNs and Wi-Fi networks, and legacy systems to a single directory-backed identity store.
In endpoint and device management (unified endpoint management), JumpCloud supports Windows, macOS, and Linux devices with agent-based management. IT teams can apply configuration policies, manage local user accounts, deploy commands, and enforce security baselines from the cloud. This allows coordination between device posture and access policies, for example tying access to device enrollment or compliance state. The same directory provides credentials for local logins, giving organizations a consistent identity across endpoints and cloud services.
JumpCloud also offers SSO to SaaS and web applications (access management), enabling users to authenticate once and reach multiple services through SAML and OIDC integrations. Network authentication via RADIUS and directory-based LDAP access help organizations connect existing infrastructure, such as Wi-Fi, VPNs, and applications expecting traditional directory protocols, to the cloud directory without maintaining separate on-prem identity systems.
From a security perspective (workforce authentication and access control), JumpCloud includes MFA across devices and applications, conditional access policies based on user and device attributes, and centralized logging for audit and compliance use cases. These capabilities align with zero trust access patterns, where identity, device state, and context govern resource access.
In marketplace taxonomies, JumpCloud fits in categories such as cloud directory services, identity and access management, SSO, MFA, and unified endpoint management. It is used by IT operations, security teams, and managed service providers that need a cloud-based directory and device management platform for distributed and hybrid environments.
Our description of JumpCloud. Updated December 2025.
