Carahsoft and GovExec host 15th Annual Government Customer Experience and Engagement Summit in Washington, DC.

paragraph Carahsoft Technology Corp. and GovExec will host the 15th Annual Government Customer Experience and Engagement Summit on June 3, 2025, at The Westin Washington, Dual Connectivity (DC) Downtown. The summit aims to gather Federal experts to examine how technologies like Artificial Intelligence (AI) and cloud computing are reshaping customer experience in government services. paragraph The event features customized tracks focusing on technology and culture, allowing participants to delve into digital transformation strategies. Attendees will have the opportunity to learn from keynote speakers, breakout sessions, and networking events. Forrester Research will present insights into current trends affecting government customer experience. paragraph Key session topics will include enhancing government efficiency through customer experience (CX), fostering a customer-first culture, and leveraging automation. Notable speakers include Densmore Bartly, CISO of the U.S. House of Representatives, and Marcy Katz Jacobs, Chief Digital Experience Officer for the State of Maryland. The summit is free for government employees and offers Customer Premises Equipment (CPE) credits for participation.