Audian: Listing, products and coverage

Q: Who is Audian?

Audian is a cloud communications provider delivering VoIP-based business phone systems and unified communications services.

Q: What does Audian compete in?

Audian competes in: Telecommunication Services / Diversified Telecommunication Services / Integrated Telecommunication Services.

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Topics covered: 15

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Who is Audian?

Audian is a cloud communications provider that delivers VoIP-based business phone systems and related services for enterprises and multi-site organizations.

Cloud-hosted business Voice Over Internet Protocol (VoIP) phone systems for office, remote, and hybrid teams
Unified communications services, including voice, messaging, and collaboration features (unified communications)
Call routing, auto-attendant, and contact handling capabilities for customer-facing teams (contact center / call management)
Number management, provisioning, and administration tools for IT and telecom managers
Professional services for deployment, configuration, and ongoing support of cloud telephony environments

More About Audian

Audian focuses on hosted business telephony delivered over IP networks, providing enterprises with cloud-based PBX and VoIP services that replace or augment on-premises (on-prem) phone systems. Its platform is designed for organizations that need centralized management of voice services across offices, remote workers, and branch locations, with administration handled via cloud interfaces rather than hardware PBX appliances.

From an architectural perspective, Audian’s offerings align with the SIP-based (Session Initiation Protocol) VoIP ecosystem, where call signaling and media transport run over IP networks and integrate with existing Local Area Network (LAN) and Wide Area Network (WAN) infrastructure. The service is typically accessed through Session Initiation Protocol (SIP) endpoints such as desk phones, softphones, and mobile clients, and connects to the public switched telephone network (PSTN) through carrier-grade interconnects managed by Audian. This allows enterprises to consolidate local, long-distance, and internal calling within a single hosted platform.

Audian positions its solution in the unified communications (UC) and business telephony categories, offering features such as call forwarding, voicemail, hunt groups, auto-attendants, and call queues. For customer-facing teams, the platform supports call routing, queueing, and handling capabilities that align with entry-level contact center and call management use cases. IT and telecom administrators can manage numbers, extensions, call flows, and user profiles through web-based management tools, which are intended to reduce manual provisioning effort and dependency on on-site PBX technicians.

In enterprise environments, Audian’s services are typically evaluated alongside other cloud PBX, Unified Communications as a Service (UCAAS) (Unified Communications as a Service), and hosted VoIP providers. The core differentiation focuses on hosted management, integration with existing IP networks, and support for distributed workforces that require consistent dialing plans and policies across sites. Because the platform is cloud-hosted, enterprises can align capacity with usage by scaling user licenses, numbers, and features without deploying additional telephony hardware.

From a directory and taxonomy standpoint, Audian can be categorized under business VoIP, cloud PBX, and UCAAS, with adjacent coverage in basic contact center and call routing tools. Its offerings are relevant for organizations consolidating telephony infrastructure, transitioning from legacy PBX systems to IP-based voice, or standardizing communication services for geographically dispersed teams and hybrid work models.

Our description of Audian. Updated December 2025.

Market segments

Telecommunication Services / Diversified Telecommunication Services / Integrated Telecommunication Services

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Company details

Headquarters: Kirkland, WA

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