*astTECS: Listing, products and coverage

Q: Who is *astTECS?

*astTECS is a telecommunications vendor offering open-source IP PBX, contact center, and unified communications solutions for enterprises.

Q: What does *astTECS compete in?

*astTECS competes in: Telecommunication Services / Diversified Telecommunication Services / Integrated Telecommunication Services.

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Topics covered: 27

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Who is *astTECS?

*astTECS is a telecommunications and enterprise communications vendor focused on open-source IP telephony, contact center, and unified communications solutions for business and service provider environments.

Enterprise IP PBX and Voice Over Internet Protocol (VoIP) telephony systems (communication infrastructure)
Call center and contact center platforms with ACD, IVR, and Cyber Threat Intelligence (CTI) capabilities (contact center technology)
Unified communications solutions integrating voice, video, and collaboration (collaboration and UC)
Session Initiation Protocol (SIP) trunking, GSM/PRI gateways, and related VoIP network components (networking and voice infrastructure)
Deployment, customization, and managed services for open-source telephony stacks (professional services)

More About *astTECS

*astTECS provides IP-based communication systems for enterprises that adopt open-source telephony frameworks in place of or alongside legacy PBX deployments. The company’s portfolio is oriented toward organizations that standardize on VoIP and SIP for intra-office, branch, and remote communications, spanning both on-premises (on-prem) and hosted deployment models.

The core offerings include enterprise IP PBX platforms (communication infrastructure) built on open-source telephony engines, using SIP, Real-time Transport Protocol (RTP), and related VoIP protocols for call control and media transport. These systems support extension management, call routing, voicemail, conferencing, and integration with SIP endpoints such as IP phones, softphones, and SIP trunks. In enterprise environments, the IP PBX platforms are typically deployed in the data center or private cloud, with integration into existing Local Area Network (LAN), Wide Area Network (WAN), Virtual Private Network (VPN), and directory services.

For customer service operations, *astTECS delivers call center and contact center solutions (contact center technology) that layer automatic call distribution (ACD), interactive voice response (IVR), call queuing, campaign management, and call recording on top of the telephony core. These systems can integrate computer-telephony integration (CTI) with CRM or ticketing applications, enabling screen pops, click-to-call, and centralized reporting. Enterprises use these deployments to support inbound support desks, outbound sales operations, and blended contact centers.

The company also offers unified communications (collaboration and UC) that bring together voice, video, presence, and messaging features. These solutions use SIP for signaling and may integrate with desktop clients, mobile apps, and web interfaces, supporting remote work and multi-site collaboration. In many environments, UC components are deployed as front-end applications while leveraging the same underlying IP PBX and VoIP infrastructure.

On the networking side, *astTECS supplies SIP trunking connectivity and VoIP gateway hardware or software (networking and voice infrastructure), including interfaces for Global System for Mobile Communications (GSM), PRI/E1, and analog FXS/FXO where organizations need to bridge IP telephony with mobile networks or traditional PSTN. This allows enterprises to maintain connectivity to external carriers while consolidating internal communications onto an IP backbone.

Professional services and managed services (professional services) cover system design, installation, migration from legacy PBX platforms, custom dial-plan logic, integration with business applications, and ongoing monitoring and support. These services are used by enterprises, BPOs, and service providers that require specialized telephony configuration and lifecycle management but prefer an open-source-based communications stack.

Our description of *astTECS. Updated December 2025.

Market segments

Telecommunication Services / Diversified Telecommunication Services / Integrated Telecommunication Services

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Headquarters: Bengaluru, Karnātaka, India

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