ONES 3.0 enhances data center scalability and support

Updating its network management offerings, ONES 3.0 introduces features tailored for scaling Data Center Operations (DCO), relevant for IT leaders. This blog examines two core enhancements: ONES Multisite for improved management of global data centers and advanced support for SONiC.

ONES Multisite Feature

The ONES Multisite facilitates a comprehensive view of multiple data center sites through its rule engine, allowing for incident detection and alerting. However, site-specific data is limited, requiring enterprise administrators to individually check each ONES instance, which can be inefficient.

Site status is indicated by color-coding: green shows accessibility without critical alerts, amber indicates reachable sites with issues, and red signifies an unreachable site.

Integration of ONES with Multisite

Once integrated, the Multisite application systematically collects data across sites about the number of managed devices and critical alerts, enhancing operational oversight.

SONiC Support Enhancements

Technical Support Features

ONES 3.0 includes a Tech Support feature enabling users to access the Federated Inference Graph (FIG) through the ONES Tech Support page.

Syslog Message Filtering

The implemented Syslog feature allows data center operators to download and review syslog messages from managed switches via the ONES user interface. This contributes to effective system monitoring and troubleshooting.

ServiceNow Integration

ServiceNow serves as a platform for IT Service Management, integrating ticketing systems for incident management. Reported IT service disruptions are logged, facilitating prompt action from designated personnel.

Frequently Asked Questions

ONES Multisite affords a central geospatial view of data center health, enhancing visibility for monitoring alerts and device performance across multiple locations.

This platform connects its alert engine with ServiceNow to automate ticket generation for detected anomalies, fostering improved IT service workflows.

Additionally, ONES 3.0's Tech Support feature simplifies log downloads from any SONiC switch, negating the necessity for Command-Line Interface (CLI) access, thus streamlining support processes.

With effective severity-level filtering, ONES 3.0 accelerates Root Cause Analysis (RCA) and streamlines operational problem-solving.

Overall, ONES 3.0 presents a centralized platform for managing complex data center environments through enhanced visibility, integration, scalability, and support functionalities.