Infosys Unveils AI-first GCC Model to Transform Global Capability Centers into Innovation Hubs

Infosys launched its AI-First GCC Model, which aims to transform Global Command and Control System (GCCS) into AI-enabled innovation hubs. This initiative focuses on embedding production-grade agentic Artificial Intelligence (AI) throughout GCC operations, addressing common challenges businesses face during scaling and transformation. The offering builds on Infosys' extensive experience with over 100 engagements across industries, including partnerships with entities like Lufthansa Systems and Danske Bank. Key support areas include full lifecycle management—from strategy development to operational launch—enhancing operational readiness through AI-led solutions. By incorporating resources such as Infosys Agentic Foundry and EdgeVerve AI Next, the model supports enterprises in integrating AI capabilities efficiently, driving cost-effective operations and faster market responses. Leaders from partners such as Lufthansa Systems and Danske Bank noted the positive impact of this collaboration on their respective innovation strategies and customer experience enhancements.