Descope named only Visionary in 2026 Gartner Magic Quadrant for CIAM

Descope, a developer-friendly customer and agentic identity platform, is the only vendor placed in the Visionaries quadrant of the 2026 Gartner Magic Quadrant for Customer Identity and Access Management (CIAM). The designation reflects the report's separate treatment of customer and agentic identity needs.

Descope received an Honorable Mention in the 2025 Gartner Magic Quadrant for Access Management the previous year. Earlier editions of the Gartner report assessed workforce and customer access management together under the Access Management name, according to the company. The current report evaluates vendors on the identity needs of customers, partners, and machine identities, including AI agents, separately from workforce access management.

Organizations use Descope Flows, a drag-and-drop workflow editor, to design registration, authentication, and authorization journeys for consumers, business customers, and partners. The Agentic Identity Hub applies the same identity controls to AI agents and MCP servers. It supports human approval of agent actions through CIBA and enterprise agent access through Cross-App Access (XAA).

Descope launched from stealth in February 2023 and has since been used by more than 1000 organizations, including 7AI, Nexthop AI, Reco, GoFundMe, GoodRx, and Databricks. The Agentic Identity Hub secures more than 1000 MCP servers and supports millions of monthly agentic transactions for customers such as WisdomAI, Cequence Security, You.com, and Linktree.

“Customer identity has always had different expectations about user experience, flexibility, and self-service administration than workforce identity, and we built Descope around those requirements from day one,” said Slavik Markovich, Co-Founder and CEO of Descope.

He said, “Our customers use one platform for their consumers, their business customers and partners, and now the AI agents that act on their users’ behalf. Being the only Visionary in the Magic Quadrant for CIAM is a proud moment for everyone at Descope and in our view a powerful validation of our approach to customer and agentic identity.”