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Vonage named North America Rising Star Partner of the Year by Verint

Source Decision Insights Record Published November 6, 2025 Companies 2
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2 companies named across 1 category, one of 3 articles referencing Vonage. Previous coverage: Solo.io launches MCP Gateway for AI agent integration (Apr 2025).

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Vonage received the North America Rising Star Partner of the Year award from Verint at the Engage 2025 conference. This recognition was for the company's effective integration of its Contact Center solution with Verint's Customer Experience Automation platform, aimed at improving business outcomes.

Verint announced the award at its annual conference, which focused on organizations achieving operational results through Artificial Intelligence (AI). Vonage was acknowledged for its dedication to enhancing customer engagement and value delivery while leveraging AI.

Collaboration between Vonage and Verint facilitates a comprehensive approach for enterprises to improve agent performance and customer satisfaction. John Bourne of Verint emphasized the partnership's role in unlocking AI's potential for enhancing customer experiences, while Vonage's Kristy Thomas affirmed the synergy between their solutions in delivering more personalized interactions.

Press release, provided by Cision on behalf of Ericsson. Read the original.

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