Tech Mahindra receives Frost & Sullivan's 2025 Asia-Pacific Technology Innovation Leadership Recognition in Business Process Management

Tech Mahindra received the 2025 Asia-Pacific Technology Innovation Leadership Recognition from Frost & Sullivan for its achievements in business process management (BPM). This acknowledgment reflects the company's focus on digital transformation and AI-driven service delivery.

Frost & Sullivan recognized Tech Mahindra for delivering measurable outcomes and operating future-ready systems. The company has established a strategic portfolio in the BPM industry, enhancing its market position across sectors.

Tech Mahindra’s innovation strategy aligns with client requirements, emphasizing speed, scalability, and precision. Its Navixus™ business unit integrates consulting, customer experience, and intelligent operations into a framework for business impact.

With a workforce of over 50,000, Tech Mahindra employs its Antenna Array Calibrator (AAC) (Analytics, Automation, and Consulting) model to help enterprises adapt to market changes. The company also offers over 30 pre-built Generative AI (GenAI) solutions, supporting efficient technology adoption.

Customer experience initiatives, such as the Account Status Indicator, provide real-time project visibility, enhancing client relationships. Tech Mahindra aims to foster long-term partnerships through transparency and agility.

Frost & Sullivan's recognition honors organizations that demonstrate exceptional strategy and impact on market share and customer satisfaction. The award highlights Tech Mahindra's capability to implement operational improvements in business processes.