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Twenty

Twenty develops an open source customer relationship management platform for sales, customer data, and workflows.

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Who is Twenty?

Twenty is a private software company that develops an open source customer relationship management platform for managing sales, customer data, workflows, and related business processes.

  • Open source CRM for contacts, companies, deals, and communication history
  • Workflow automation, task management, and pipeline tracking
  • GraphQL API and developer-oriented extensibility for custom integrations
  • Self-hosted and cloud deployment options, with a focus on data control and customization
  • Positioned as an alternative to proprietary CRM suites for organizations building tailored revenue operations workflows
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More About Twenty

Twenty is used as a CRM software platform in organizations that want direct control over data models, application behavior, and deployment choices. In enterprise settings, that positioning is relevant for teams that need CRM functions without adopting a closed, vendor-managed stack. Typical use cases include managing account records, sales pipelines, activity timelines, tasks, and operational workflows that connect customer data to internal systems.

The platform is associated with open source application development patterns and API-first software design. Its CRM functions are exposed in a way that supports integration into broader business environments, including custom front ends, internal tools, and connected operational systems. GraphQL is part of its technical profile, which places it in the category of modern business applications built for extensibility and programmatic access. In practice, this makes it more comparable to developer-oriented CRM platforms and composable business software than to fixed-function contact databases.

From an architecture standpoint, Twenty fits environments where teams may self-host software, adapt schemas, and connect CRM records with other applications through APIs and automation layers. That can matter for enterprises with internal engineering resources, data residency requirements, or a preference for open source components in core go-to-market systems. Compared with conventional CRM software delivered primarily as standardized SaaS, Twenty is more closely aligned with organizations that want to modify workflows and interface behavior at the application level.

Its business role sits within CRM software and adjacent productivity tooling for sales and revenue operations. The company is private and is best understood as a company-focused software vendor operating in enterprise and business application software, specifically around customer relationship management, workflow customization, and developer-accessible business systems.

Our description of Twenty. Updated September 2026.

Topics

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Similar companies

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Market segments

  • Information Technology / Software & Services / Software / CRM Software

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Company details

Headquarters
Irvine, CA

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