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Who is TierPoint?
TierPoint is a United States–based provider of hybrid IT infrastructure services, including colocation, cloud, managed services, and Disaster Recovery (DR) for enterprise and institutional customers.
- Multi-tenant and private cloud hosting services across regional data centers (cloud infrastructure).
- Retail colocation with interconnected facilities designed for production, backup, and edge workloads (data center colocation).
- Managed services for operating and monitoring infrastructure, operating systems, and selected application platforms (managed infrastructure services).
- Business continuity and DR offerings, including managed backup and recovery planning (disaster recovery as a service).
- Network and security services integrated with its data center and cloud footprint (networking and security services).
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More About TierPoint
TierPoint operates data centers and cloud infrastructure in multiple U.S. markets and targets enterprises, public sector entities, and midmarket organizations that require hybrid deployment models. Its portfolio centers on combining colocation with cloud hosting and managed services so that customers can run workloads in physical cages and cabinets, on virtualized infrastructure, or in dedicated private cloud environments while using a single provider for facilities, connectivity, and day-to-day operations.
Within cloud infrastructure, TierPoint offers multi-tenant cloud services and various private cloud configurations (cloud infrastructure), enabling virtual machines and associated storage to run on shared or dedicated hardware. These environments typically rely on widely adopted virtualization platforms, standard x86 server architectures, and enterprise storage technologies. Customers use these services for line-of-business applications, databases, virtual desktops, and web-facing services that require predictable performance characteristics and locality within U.S.-based facilities.
Colocation services (data center colocation) provide space, power, and cooling in TierPoint-owned data centers, with options for cabinets, cages, and suites. These facilities commonly integrate redundant power feeds, backup generators, uninterruptible power supplies, and environmental controls, as well as structured cabling and meet-me rooms for connectivity to carrier networks, Internet Service Providers (ISP), and other partners. Enterprises use TierPoint colocation to host core production systems, latency-sensitive workloads, and backup infrastructure outside of their own premises.
TierPoint’s managed infrastructure services (managed infrastructure services) cover monitoring, patching, security administration, and operational support for systems running in its cloud or colocation environments. This can include management of operating systems such as Windows Server and Linux distributions, selected middleware components, and routine administrative tasks. Customers rely on these services to supplement internal IT staff, standardize operations across multiple locations, and establish defined service levels for uptime and response.
In the area of resilience, TierPoint provides DR as a service and backup offerings (disaster recovery as a service), which typically combine replication, data protection software, and runbook planning. These services are used to support recovery time and recovery point objectives by maintaining standby environments in alternate TierPoint facilities or cloud instances. Network and security services (networking and security services) integrate firewalls, VPNs, private network links, and internet connectivity, aligning with common enterprise architectures that span on-premises (on-prem) data centers, third-party colocation, and public cloud platforms.
From a marketplace taxonomy perspective, TierPoint fits into categories including data center colocation, infrastructure as a service, managed hosting, and DR as a service. Its offerings are used by organizations that want hybrid infrastructure options within U.S.-based facilities, with integrated management, connectivity, and continuity planning delivered by a single service provider.
Our description of TierPoint. Updated December 2025.
