SpectrumVoIP: Listing, products and coverage

Q: Who is SpectrumVoIP?

SpectrumVoIP is a business communications provider offering cloud-based VoIP and unified communications services.

Q: What does SpectrumVoIP compete in?

SpectrumVoIP competes in: Telecommunication Services / Diversified Telecommunication Services / Integrated Telecommunication Services.

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No article in the knowledge graph for SpectrumVoIP yet.

Who is SpectrumVoIP?

SpectrumVoIP is a business communications provider delivering Voice over IP (VoIP) and unified communications services for organizations that require cloud-managed telephony and collaboration.

Cloud-based business phone systems (unified communications / VoIP)
Session Initiation Protocol (SIP) trunking and hosted PBX services for IP-enabled telephony (enterprise voice)
Contact center and call management features, including call routing, queues, and analytics (contact center)
Collaboration capabilities such as voicemail, conferencing, and mobility features (collaboration)
Implementation, porting, and customer support services for managed voice deployments (managed services)

More About SpectrumVoIP

SpectrumVoIP provides cloud-hosted VoIP and unified communications services targeted at business and institutional customers that want to consolidate telephony, conferencing, and collaboration onto an IP-based platform. Its offerings replace or augment traditional PBX infrastructure with hosted voice services delivered over broadband and private network connections.

The company’s core portfolio centers on cloud-based business phone systems (unified communications), where call control, routing, and feature logic reside in SpectrumVoIP’s infrastructure rather than on customer-premises hardware. Organizations typically connect to these services using IP desk phones, softphone applications, and SIP-compatible endpoints, enabling extension dialing, DID numbers, and centralized administration from a web-based portal.

For environments that maintain existing IP PBX platforms or SBCs, SpectrumVoIP also supports SIP trunking (enterprise voice), using SIP for call setup and Real-time Transport Protocol (RTP) for media transport. This model allows enterprises to route inbound and outbound calls over SpectrumVoIP’s network while retaining local call handling, dial plans, or integrations with CRM and other enterprise applications.

Its hosted PBX and call management capabilities (contact center) typically cover call queues, interactive voice response (IVR), auto attendants, hunt groups, ring strategies, and call recording, which are common requirements for customer service desks and internal help lines. Reporting and analytics features support monitoring of call volumes, wait times, and agent performance within business units and contact center teams.

On the collaboration side (collaboration), SpectrumVoIP offers features such as voicemail, voicemail-to-email delivery, multi-party conference calling, and mobile support via apps or forwarding configurations so users can receive and place business calls from various locations. These services are designed to support distributed workforces and branch office deployments by standardizing extensions, dial plans, and feature sets across sites.

From an architectural perspective, SpectrumVoIP’s solutions operate as cloud services accessed over IP networks, with customer connectivity relying on SIP signaling, RTP/secure RTP for media, and standard VoIP codecs. Deployment models often align with typical unified communications as a service (UCaaS) patterns, where administration, numbering, and feature configuration are managed via a hosted portal and supported by SpectrumVoIP’s implementation and customer service teams (managed services).

Within a technology directory or enterprise marketplace, SpectrumVoIP fits into categories such as Unified Communications as a Service (UCAAS), hosted PBX, SIP trunking, and cloud contact center. Its offerings are used by organizations looking to standardize on hosted voice instead of maintaining on-premises (on-prem) PBX systems, or to route calls through SIP trunks for cost control and centralized management of voice services across multiple locations.

Our description of SpectrumVoIP. Updated December 2025.

Market segments

Telecommunication Services / Diversified Telecommunication Services / Integrated Telecommunication Services

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Company details

Headquarters: Plano, TX

Third-party company data. Not maintained by Decision Insights.

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