- Backup
- Capacity Planning
- Cloud
- Cloud Infrastructure
- Connectivity
- Cybersecurity
- Data Center
- device lifecycle
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- Disaster Recovery
- Enterprise
- Firewall
- Hyperscale
- Infrastructure-as-a-Service
- infrastructure lifecycle management
- Internet
- Internet Protocol
- Managed Security Services
- Managed Services Provider
- Monitoring
- Multiprotocol Label Switching
- Networking
- on-premises
- Outsourced
- Performance Management
- Private Cloud
- Protection
- Public Cloud
- Public Sector
- Remote Work
- Security Operations
- Server
- Service Level Agreements
- Services
- Software
- Storage
- Threats
- Virtualization
- Vulnerability Management
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Who is Sota?
Sota is a UK-based managed IT services and cloud infrastructure provider serving enterprise and mid-market organizations.
- Managed IT support services, including service desk, monitoring, and on-site support
- Cloud hosting and infrastructure services (cloud Infrastructure-as-a-Service (IaaS), private cloud, hybrid cloud)
- Cyber security services, including protection, detection, and response
- Business continuity and Disaster Recovery (DR) services, including backup and resilience
- Connectivity and networking services for multi-site and remote work environments
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More About Sota
Sota operates as a managed service provider (MSP) and cloud infrastructure partner for organizations that require outsourced IT operations, hosted infrastructure, and security-managed environments. Its portfolio is positioned for enterprises, mid-market companies, and public sector bodies that run business-critical workloads and prefer contractual, SLA-based services over ad hoc support models. Customers typically engage Sota for end-to-end responsibility across user support, infrastructure lifecycle management, and Security Operations (SecOps).
In infrastructure and cloud services (cloud IaaS, private cloud, hybrid cloud), Sota delivers hosted compute, storage, and network resources from UK data centres, alongside managed private cloud environments and hybrid architectures that integrate customer on-premises (on-prem) systems with hosted platforms. These services are aligned with standard virtualization technologies, IP networking, VPNs, and secure remote access protocols. The company positions these offerings as an alternative or complement to hyperscale public cloud, with a focus on managed provisioning, performance management, and capacity planning tailored to specific organizations.
Within managed IT services and support (IT operations management), Sota provides service desk, endpoint support, remote monitoring and management, and proactive maintenance. Support models typically follow ITIL-aligned processes for incident, problem, and change handling, framed around defined Service Level Agreements (SLAs) and response targets. Sota also covers device lifecycle tasks such as patching, software deployment, and asset tracking, supporting Windows-based end-user and server environments and common enterprise collaboration and productivity platforms.
Cyber security services (managed security services) form another core line, covering threat prevention, detection, and response. This may include firewall management, endpoint security, email security, vulnerability management, and security monitoring. Services align with widely recognized frameworks such as ISO 27001-aligned controls and UK regulatory and data protection requirements where relevant. Sota positions its security services to integrate with its managed hosting and connectivity offerings, providing a single operations and support channel.
Business continuity and DR services (BCDR) cover backup, data protection, and recovery of workloads hosted either within Sota environments or on customer premises. This includes offsite replication, retention policies, and structured recovery processes to meet recovery time objectives (RTOs) and recovery point objectives (RPOs). Connectivity and networking services (enterprise networking) extend across Multiprotocol Label Switching (MPLS), internet connectivity, site-to-site VPNs, SD-WAN-style architectures where applicable, and secure remote user access. In marketplace taxonomies, Sota aligns with categories such as managed IT services, managed hosting and cloud IaaS, Managed Security Services (MSS), BCDR services, and enterprise connectivity and networking.
Our description of Sota. Updated December 2025.
