Edgewater Networks

More About Edgewater Networks

Edgewater Networks focuses on the network edge for IP-based real-time communications, supplying hardware and software session border controllers (SBCs) and edge devices that System Integration Testing (SIT) between enterprise LANs and service provider networks. These systems are used by enterprises and carriers to establish, secure, and monitor SIP-based voice and video sessions, including hosted PBX, SIP trunking, and broader unified communications workloads.

In enterprise and institutional environments, Edgewater Networks equipment typically resides at branch offices, campuses, and data centers to manage signaling and media flows between internal IP-PBX or unified communications platforms and external SIP trunks or cloud collaboration services. The solutions support functions such as topology hiding, Network Address Translation (NAT) traversal, media anchoring, encryption termination, and interoperability mediation across heterogeneous SIP implementations. This positioning places the portfolio within enterprise SBCs (networking, security) and UC edge infrastructure (UC infrastructure).

The company’s offerings use standard IP networking and real-time communications protocols, including SIP for signaling and RTP/SRTP for media transport, and integrate with QoS mechanisms on customer networks. Policy engines on the devices can enforce bandwidth reservations, call admission control, codec selection, and security rules based on source, destination, and service type. These controls aim to maintain call quality and service availability while protecting internal networks from malformed signaling, toll fraud attempts, or unauthorized access.

Service providers deploy Edgewater Networks platforms as Customer Premises Equipment (CPE) or managed edge devices to support hosted voice and SIP trunking services. In these cases, the SBC functions provide demarcation, remote management, and monitoring capabilities, giving operators visibility into call quality and performance metrics at the customer edge. This places the product family in the categories of network performance management (observability) and service assurance for VoIP and video.

Relative to general-purpose firewalls or routers, enterprise SBCs from vendors such as Edgewater Networks address use cases that require deeper awareness of SIP, codecs, and media streams. The portfolio aligns with directories and marketplaces under categories such as enterprise networking, SBCs and VoIP security, UC and collaboration infrastructure, and edge devices for managed voice and video services. Organizations evaluating IP communications architecture can classify Edgewater Networks solutions alongside other SBC and UC edge platforms used to secure, manage, and monitor SIP-based communications across organizational boundaries.