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Mettel

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Who is Mettel?

MetTel (Manhattan Telecommunications Corporation) is a U.S.-based managed communications and network services provider for enterprises and public-sector organizations.

  • Managed network services across fixed, mobile, and broadband connectivity for distributed enterprises.
  • Software Defined Networking (SDN) and Wide Area Network (WAN) services (SD-WAN) for branch, retail, and multi-site environments.
  • Unified communications and voice services, including cloud-based telephony and collaboration.
  • Mobility management services, including wireless coverage aggregation and device lifecycle support.
  • Network management, monitoring, and support services delivered through centralized portals and tools.
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More About Mettel

MetTel (Manhattan Telecommunications Corporation) provides managed communications and network services that aggregate connectivity, voice, and mobility for enterprises, multi-location businesses, and government agencies. Its portfolio is structured to address organizations that operate distributed footprints, such as retailers, financial services institutions, logistics providers, and public-sector entities that seek a consolidated approach to network procurement, management, and support.

In networking, MetTel delivers services in categories such as managed network services and software-defined wide area networking (SD-WAN) (networking). These offerings typically combine access to multiple underlay connectivity types, including broadband internet, Multiprotocol Label Switching (MPLS), LTE/5G wireless, and traditional telephony circuits, with overlay control for routing, traffic optimization, and policy enforcement. The Software-Defined Wide Area Network (SD-WAN) architecture is generally based on standard IP networking principles, Virtual Private Network (VPN) tunneling, and centralized orchestration, and is designed to integrate with existing enterprise WAN and security frameworks.

The company’s unified communications and voice services (unified communications) cover cloud-based telephony, Session Initiation Protocol (SIP) trunking, and collaboration capabilities that interface with IP PBXs, softphones, and contact center platforms. These services rely on Voice Over Internet Protocol (VoIP) protocols such as SIP and Real-time Transport Protocol (RTP), and are usually delivered over managed connectivity or internet links with Quality of Service (QoS) controls where supported. Enterprises use these services to consolidate voice infrastructure, standardize dial plans, and centralize management of numbers, routing, and call policies across multiple locations.

MetTel also operates in the mobility management (mobility management) domain, offering wireless coverage that aggregates multiple carrier networks and includes device provisioning, expense management, and lifecycle support. This model allows enterprise IT teams to manage mobile endpoints, rate plans, and usage through centralized portals and reporting tools rather than through separate carrier relationships. The company commonly provides associated services such as mobile device management integration, inventory tracking, and help desk support.

For network and service operations, MetTel provides monitoring, ticketing, and support (IT operations) through management platforms that give customers visibility into circuit status, performance, and incident handling. These tools are used to standardize workflows for moves, adds, changes, and disconnects (MACD), and to coordinate fault resolution across multiple underlying carriers and technologies. Customers typically consume these services under managed service contracts that define service levels, response times, and escalation paths.

Within an enterprise technology marketplace or directory, MetTel aligns to categories such as managed network services, SD-WAN, unified communications as a service (UCaaS), mobility management, and telecom lifecycle management. Its role is to act as a single service provider and systems integrator across heterogeneous connectivity and communications infrastructures, enabling centralized control, consolidated billing, and a unified operational model for large organizations with distributed sites and mixed networking technologies.

Our description of Mettel. Updated December 2025.

Market segments

  • Telecommunication Services / Diversified Telecommunication Services / Integrated Telecommunication Services

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Headquarters
New York, NY

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