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KYBERNA

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Who is KYBERNA?

KYBERNA is a software and IT services provider focused on enterprise process digitization, IT service management, and healthcare information systems.

  • Enterprise IT service management and operations platforms (ITSM/ITOM)
  • Business process digitalization and workflow management solutions
  • Healthcare and medical information software for hospitals and clinics
  • Managed services, hosting, and application operation for enterprise clients
  • Consulting, customization, and integration of KYBERNA platforms into existing IT landscapes
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More About KYBERNA

KYBERNA develops and operates software platforms that support enterprises, public institutions, and healthcare providers in managing IT services, digitizing business processes, and structuring operational workflows. Its portfolio targets environments where process control, compliance, and availability of information are central requirements, such as corporate IT departments, hospital organizations, and administrative institutions.

In the enterprise IT context, KYBERNA focuses on IT service management (ITSM) and IT Operations Management (ITOM) solution areas. These offerings typically support ITIL-aligned service processes, including incident, problem, change, and configuration management, as well as asset and license management. The platforms are generally positioned as central systems of record for IT services, integrating with directory services, monitoring tools, and ticketing workflows. This places KYBERNA in marketplace categories such as ITSM platforms, IT process automation, and IT asset management.

Beyond ITSM, KYBERNA delivers digitalization and workflow management solutions that model and execute business processes across departments. These solutions address document-centric processes, approvals, and case handling, and often integrate with ERP, HR, and collaboration systems through standard APIs and web services. Architecturally, such platforms commonly rely on browser-based front ends, Role-Based Access Control (RBAC), and database-backed workflow engines, enabling organizations to standardize procedures and gain traceability over process steps.

In healthcare, KYBERNA provides software that supports hospital and clinical environments, typically addressing patient-related workflows, administrative processes, and information management. These solutions are positioned within healthcare IT categories such as clinical workflow support and hospital information support, interfacing with existing hospital information systems (HIS), laboratory systems, and billing solutions via established healthcare data exchange mechanisms where applicable.

KYBERNA also offers managed services, including hosting and application operation, which allow enterprises and institutions to run KYBERNA solutions in managed data center or cloud environments. This service line covers system monitoring, updates, backup concepts, and security configurations in alignment with customer policies. Consulting and integration services accompany the software products, covering requirements analysis, configuration, customization, and training. For directory classification, KYBERNA fits into the following primary categories: IT service management platforms, business process and workflow digitalization, managed application services, and healthcare information software.

Our description of KYBERNA. Updated February 2026.

Market segments

  • Information Technology / Software & Services / IT Services / Internet Services & Infrastructure

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Headquarters
Liechtenstein

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