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Integra

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Who is Integra?

Integra is an Indonesia-based provider of integrated Information and Communication Technology (ICT), networking, and managed services for enterprise and carrier customers.

  • Enterprise and carrier-grade network infrastructure design, deployment, and maintenance services.
  • Managed services and outsourcing for ICT operations and network management.
  • Data center, cloud connectivity, and related infrastructure solutions for business workloads.
  • Telecommunications and internet services, including connectivity and bandwidth provisioning.
  • Consulting and systems integration for converged ICT, security, and collaboration environments.
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More About

Integra operates in the Indonesian information and communications technology (ICT) and telecommunications services market, focusing on integrated network, connectivity, and managed service offerings for enterprises, public institutions, and carrier customers. Its portfolio typically spans end-to-end ICT lifecycle activities, from network and infrastructure design through implementation, optimization, and ongoing operations. This positioning places the company within enterprise connectivity, managed network services, and IT services (data processing & outsourced services) categories.

The company’s networking and connectivity services usually cover Wide Area Network (WAN) design, Local Area Network (LAN) deployment, and internet access across fixed and wireless links. These solutions rely on standard IP networking protocols, routing and switching architectures, and carrier-grade capacity planning suited to multi-branch enterprises, financial institutions, and other organizations with distributed operations. For carriers and service providers, Integra aligns solutions to interconnection, bandwidth management, and service quality commitments.

Integra also provides managed services where it operates and maintains ICT and network environments on behalf of customers under Service Level Agreements (SLAs). This can include monitoring, fault resolution, configuration management, capacity management, and performance tuning. From an enterprise architecture perspective, these offerings fit into managed network services, IT infrastructure outsourcing, and operations support categories. Customers use these services to centralize network operations and standardize processes around incident, change, and configuration management, typically mapped to common frameworks such as Information Technology Infrastructure Library (ITIL) for service management.

In data center and cloud-related domains, Integra supports hosting, colocation, and connectivity between on-premises (on-prem) infrastructure, data centers, and external cloud platforms. This often uses VPNs, MPLS-based services, and secure internet connectivity to link workloads, users, and applications. The company’s capabilities in this space align with enterprise infrastructure, hybrid connectivity, and data center networking categories, enabling organizations to run core business applications with defined availability and resilience targets.

Systems integration and consulting services from Integra connect these components into cohesive ICT architectures. This work can cover network security layers, collaboration platforms, and application-aware networking, built on widely adopted standards and multi-vendor environments. In marketplace and directory taxonomy, Integra can be categorized across Information Technology / Software & Services / IT Services (Data Processing & Outsourced Services), and Information Technology / Technology Hardware & Equipment / Communications Equipment (Communications), with focus on enterprise networking, managed services, and telecom-grade connectivity in the Indonesian market.

Our description of Integra. Updated February 2026.

Market segments

  • Information Technology / Software & Services / IT Services / Data Processing & Outsourced Services

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