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Who is iCanConnect?
iCanConnect is a federally funded national program that distributes free communication and access technology, along with training, to eligible individuals who have combined vision and hearing loss.
- Distribution of assistive communication equipment to eligible participants
- Training on device setup, use, and accessible communication methods
- Support for access to telephone, internet, and information technology services
- State-level program administration aligned with federal eligibility requirements
- Assistive technology service delivery for people with dual sensory impairment
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The program is positioned as an assistive technology distribution and support service rather than a commercial product line. Eligible participants receive equipment and instruction designed to help them communicate, access information, and use telecommunications and computing tools independently. Services are typically coordinated through state-level program partners that screen applicants, assess needs, and match individuals with suitable devices.
The technical scope of the program spans multiple categories of accessible hardware and software. These include refreshable braille displays, screen readers, text-based telephony, video communication tools, and other interfaces that translate audio and visual information into formats a person with combined vision and hearing loss can use. Device selection generally considers compatibility with common operating systems, mobile platforms, and standard communication protocols, so that participants can connect with family, employers, health care providers, and public services.
From an enterprise and public sector perspective, the program illustrates how accessibility requirements are implemented through federal funding, state administration, and vendor-supplied equipment. Its significance lies in closing a gap between general telecommunications access and the specific needs of people with dual sensory loss. Compared with general assistive technology programs, this model is narrower in population focus but more specialized in its training and device matching requirements.
Within the broader technology and public service landscape, the organization sits at the intersection of accessibility, telecommunications policy, and health and human services. Its activities relate to assistive technology categories such as alternative input and output devices, accessible communication platforms, and accessibility-focused training. Organizations evaluating accessibility programs, procurement standards, or inclusive digital services may find this model relevant for understanding how equipment distribution, training, and eligibility management are structured together.
Our description of iCanConnect. Updated October 2026.
