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Hubsoft

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Who is Hubsoft?

Hubsoft is a Brazilian software company that provides management and billing platforms for Internet Service Providers (ISP) and telecommunications operators.

  • Cloud-based management platform for ISPs and telecoms, covering customer, plan, and network administration.
  • Automated billing and invoicing for subscription connectivity services, including recurring charges and payment integration.
  • Service provisioning and suspension workflows integrated with network infrastructure for broadband operations.
  • Support modules for help desk, ticketing, and customer service processes tailored to connectivity providers.
  • Reporting and dashboards for operational, financial, and customer metrics for ISP and telecom management teams.
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More About

Hubsoft focuses on software for ISP and telecommunications operators that need integrated management of subscribers, services, and billing in a single environment. Its platform is positioned for organizations that operate broadband, fiber, wireless, or similar connectivity services and require automation of commercial, financial, and operational processes. The offerings are typically delivered as cloud-based applications accessed via web interfaces, supporting multi-tenant use and remote administration by provider teams.

The company’s core solution areas map to customer relationship management (CRM for telecom), billing (telecom billing), operational support systems (OSS), and business support systems (BSS). Within CRM/BSS, Hubsoft supports customer onboarding, contract and plan management, order handling, and service lifecycle events such as activation, change, and cancellation. In billing, the software manages recurring charges, prorated values, taxes, and invoice generation, often with support for Brazilian payment methods and integrations with payment gateways or banking systems.

On the Operations Support System (OSS) side, Hubsoft connects business processes to network operations, enabling automated provisioning and suspension of access based on payment status or administrative actions. This typically involves integration with network access servers, routers, or authentication servers using standard telecommunications and networking protocols such as RADIUS, PPPoE, and IP addressing schemes. The platform can be aligned with common ISP architectures where BSS/OSS layers interface with core routing, access, and Customer Premises Equipment (CPE).

Compared with generic ERP or CRM tools, Hubsoft’s domain focus is on connectivity providers, with workflows tailored to broadband plans, bandwidth profiles, customer installations, and network-related support tickets. This positioning places the company in enterprise IT categories such as telecom billing, ISP management software, and cloud-based BSS/OSS for small to mid-sized operators. Enterprises and regional carriers can use the platform to centralize customer data, automate revenue processes, and maintain operational control of access and suspension events without maintaining separate, custom-built systems.

In an enterprise directory or marketplace taxonomy, Hubsoft aligns with Information Technology / Software & Services, more specifically telecom and ISP management platforms, subscription billing, and operational support for network service providers. The company’s tools are applicable to organizations that manage last-mile connectivity, fiber networks, or wireless access, and that need an integrated stack for customer, billing, and network-linked workflows.

Our description of Hubsoft. Updated February 2026.

Market segments

  • Information Technology / Software & Services / IT Services / Cloud Services

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