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Hoist Group

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Who is Hoist Group?

Hoist Group is a hospitality technology provider that delivers integrated software, connectivity, and guest-facing digital services for hotels and related accommodation businesses.

  • Property and hotel management software (hospitality IT systems)
  • Guest Wi‑Fi, network infrastructure, and managed connectivity services (networking)
  • In-room entertainment and TV systems for hotels (media and content delivery)
  • Digital guest experience tools, such as portals and information services (digital engagement)
  • Support, monitoring, and managed services for hotel IT environments (managed services)
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More About Hoist Group

Hoist Group focuses on technology solutions for hotels, resorts, and other hospitality properties, providing a portfolio that spans core operational systems, network infrastructure, and guest-facing digital services. Its offerings are used by independent hotels and hotel chains to manage daily operations, deliver network connectivity throughout properties, and provide digital services in guest rooms and common areas. The company positions itself as a single provider for multiple IT domains within a hotel environment, covering both back-of-house systems and guest-facing technology.

On the software side, Hoist Group delivers property and hotel management applications (hospitality IT systems) that support workflows such as reservations, front desk operations, housekeeping coordination, and billing. These systems typically integrate with other hospitality platforms through industry-standard interfaces and protocols used in the hotel sector, enabling data exchange with third-party booking engines, channel managers, payment solutions, and building systems. The aim is to provide hotel operators with a unified environment for managing guest stays and operational processes.

In network infrastructure and connectivity (networking), Hoist Group provides guest Wi‑Fi, wired and wireless network design, and managed connectivity services that cover both guest access and internal staff networks. This includes deployment and management of access points, controllers, and related hardware, with network segmentation between guest and operational traffic. Captive portals and authentication mechanisms are used to manage guest access, apply bandwidth policies, and support compliance with local connectivity regulations. The company also provides monitoring and support for these environments as managed services.

Hoist Group also offers in-room entertainment and TV solutions (media and content delivery), enabling hotels to deliver television channels, video content, and hotel information through IP-based or hybrid TV systems. These platforms support centralized content management and can integrate with hotel branding and guest messaging. In parallel, the company delivers digital guest experience tools (digital engagement), such as web-based portals or in-room interfaces that provide information about hotel services, local recommendations, and access to account information, with integration to the hotel’s management systems where applicable.

For enterprise and group buyers, Hoist Group’s portfolio fits into categories such as hospitality property management systems, managed Wi‑Fi and Local Area Network (LAN) for hospitality, IPTV and in-room entertainment platforms, and digital guest engagement solutions. The technical relevance lies in consolidating multiple hospitality IT functions with one vendor while aligning with common enterprise requirements around network security, system integration, and ongoing support. In directory and marketplace taxonomies, Hoist Group can be categorized under hospitality IT platforms, managed connectivity for hotels, guest Wi‑Fi solutions, hospitality IPTV and TV systems, and digital guest experience software.

Our description of Hoist Group. Updated December 2025.

Market segments

  • Telecommunication Services / Diversified Telecommunication Services / Integrated Telecommunication Services

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Headquarters
Sweden

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