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globeoss

GlobeOSS is a technology services firm providing OSS/BSS and network assurance solutions for telecom and large networked enterprises.

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Who is globeoss?

GlobeOSS is an enterprise-focused technology services firm that provides consulting, integration, and managed solutions for communications service providers and large networked organizations.

  • Consulting and professional services for telecom and network operators
  • Systems integration for Operations Support System (OSS), Business Support System (BSS), and network management platforms (operations support systems)
  • Network performance, monitoring, and service assurance solutions (observability)
  • Managed services and support for production OSS/BSS and analytics environments
  • Training and knowledge transfer around telecom operations and support processes
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More About globeoss

GlobeOSS focuses on the operations and support layer of telecommunications and large-scale networks, working with communications service providers, mobile operators, and enterprises that run carrier-grade infrastructure. Its core work centers on OSS and BSS environments (operations and business support systems), where it helps organizations plan, deploy, integrate, and operate platforms that support service provisioning, network monitoring, fault and performance management, billing workflows, and customer-facing services. Engagements typically involve multi-vendor environments in which GlobeOSS aligns network operations tooling with business processes and service-level requirements.

In enterprise and carrier settings, GlobeOSS positions its offerings across several categories: OSS/BSS integration and customization, network and service assurance (observability), analytics-driven performance management, and managed services for day-to-day operations. Its teams work with standard telecom architectures and frameworks such as TM Forum models and ITIL-aligned operational processes, depending on client requirements. This work often spans mediation, inventory, fault, and performance management systems, as well as integrations to CRM, billing, and data warehouse platforms.

From a technology perspective, GlobeOSS typically operates at the intersection of network infrastructure, data collection, and analytics. Its projects may involve protocols and technologies common in telecom and IP networking environments, such as Simple Network Management Protocol (SNMP) for device monitoring, syslog collection, flow-based traffic metrics, and Application Programming Interface (API) integrations into OSS/BSS platforms and service layer applications. The company’s role is to align these data streams with dashboards, alarms, workflows, and reports that operations centers and business stakeholders can use for service quality monitoring and capacity planning.

Compared with general IT services providers, GlobeOSS positions itself more directly around telecom-grade operations environments and service provider use cases, such as mobile network monitoring, fixed-line services assurance, and converged network operations centers. It provides consulting to assess current OSS/BSS landscapes, integration projects to connect vendor platforms and in-house tools, and managed services to run and support these systems in production. Training and knowledge transfer services are designed to enable network operations teams, service management functions, and engineering groups to operate and evolve the deployed solutions.

Within a directory or marketplace taxonomy, GlobeOSS fits into categories such as telecom OSS/BSS services, network and service assurance solutions (observability), systems integration for communications service providers, and managed operations for network monitoring and analytics platforms. Its offerings are typically considered by mobile operators, fixed-line carriers, ISPs, and large enterprises that operate complex, multi-vendor network infrastructures and seek structured support for OSS/BSS integration, observability tooling, and operations process alignment.

Our description of globeoss. Updated December 2025.

Topics

All 15 topics

Market segments

  • Information Technology / Software & Services / IT Services / Internet Services & Infrastructure

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Headquarters
Malaysia

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