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Who is Cloudli Communications?
Cloudli Communications is a telecommunications provider that delivers cloud-based voice, messaging, and connectivity services for businesses in North America.
- Cloud-based business phone systems and Voice Over Internet Protocol (VoIP) services for SMEs and distributed teams (unified communications).
- Session Initiation Protocol (SIP) trunking and voice connectivity services for enterprises and service providers (voice infrastructure).
- Business texting and messaging solutions, including support for SMS and MMS for customer engagement (business messaging).
- Cloud contact and calling services integrated with existing IP networks and PBX deployments (contact and calling infrastructure).
- Hosted communication services delivered over managed IP networks with support for multi-location and remote work environments (cloud communications).
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More About Cloudli Communications
Cloudli Communications provides cloud-based telephony and messaging services that support business communication workloads across office, remote, and mobile environments. Its offerings are oriented toward small and midsize organizations, multi-location businesses, and channel partners that require IP-based voice and messaging platforms delivered as managed services.
The company’s core portfolio centers on hosted VoIP and business phone services (unified communications), SIP trunking (voice infrastructure), and business texting solutions (business messaging). Hosted VoIP services typically replace or augment on-premises (on-prem) PBX hardware, routing calls over IP networks using protocols such as SIP for signaling and Real-time Transport Protocol (RTP) for media transport. These services commonly include features such as multi-extension support, auto-attendants, voicemail, and call routing, enabling enterprises to standardize calling across physical offices and remote workers through a centralized cloud platform.
SIP trunking services (voice infrastructure) connect IP PBX systems, contact centers, or collaboration platforms to the public switched telephone network (PSTN) using SIP. This approach allows organizations to consolidate voice traffic over data circuits, manage DID numbers, and scale concurrent call capacity without traditional TDM trunks. Cloudli’s positioning in this area aligns with enterprise communication architectures that separate session control, routing, and media from legacy voice hardware while retaining existing PBX investments.
On the messaging side, Cloudli offers business texting and related services (business messaging) that enable SMS and MMS communications on business numbers. These services support customer engagement use cases such as appointment reminders, notifications, and two-way messaging with clients. For enterprises, this type of messaging layer integrates with customer service workflows and can complement voice channels in contact and support operations.
Cloudli’s services are typically delivered as hosted, subscription-based offerings, accessed via IP endpoints such as desk phones, softphones, and mobile apps. In enterprise environments, deployment models often integrate with existing LAN/WAN infrastructure, firewalls, and session border controllers, and may coexist with other collaboration platforms. From a marketplace categorization perspective, Cloudli Communications aligns with cloud communications providers in the unified communications, SIP trunking, and business messaging categories, serving organizations that require managed voice and text communication capabilities without operating their own carrier-grade infrastructure.
Our description of Cloudli Communications. Updated December 2025.