Who is Chorus?
Chorus is a New Zealand telecommunications infrastructure company that owns and operates a nationwide fixed-line access network used by retail service providers to deliver broadband and voice services to end users.
- Wholesale-only provider of fixed-line access services to internet and telecommunications retailers.
- Development and operation of fibre-to-the-premises broadband infrastructure (fixed access networking).
- Ongoing operation of legacy copper access network and associated wholesale services (fixed access networking).
- Network planning, field operations, and maintenance for passive and active access assets across New Zealand.
- Support for business, government, and wholesale customers through access products, service assurance, and network information tools.
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More About Chorus
Chorus operates as a wholesale network operator in New Zealand, providing fixed access infrastructure that retail Internet Service Providers (ISP) and telecommunications carriers use to deliver broadband and voice services to residential, business, and public sector customers. The company’s network underpins a range of enterprise and institutional connectivity requirements, including internet access, IP-based voice, and data services delivered over both fibre and copper local access.
The core of Chorus’ current build strategy is fibre-to-the-premises (FTTP) infrastructure (fixed access networking), deployed widely under New Zealand’s ultra-fast broadband programme and subsequent commercial expansion. This fibre network typically uses GPON (Gigabit PON) architectures, with optical line terminals in exchanges and optical network terminals at customer premises, enabling high-throughput access suitable for cloud connectivity, unified communications, and data-intensive workloads. Chorus also maintains a copper access network that supports xDSL technologies where fibre is not yet deployed or where customers continue to use copper-based services.
From an enterprise architecture perspective, Chorus provides the Layer 1 and Layer 2 access domain that connects end-user sites to retail service provider networks and, through them, to national and international backbones and data centres. Enterprise and government organisations generally consume Chorus-based services indirectly via their chosen retail carrier, which aggregates Chorus access with IP transit, Multiprotocol Label Switching (MPLS) or other Wide Area Network (WAN) services, and managed network functions. Chorus’ role focuses on access line provisioning, physical connectivity, and service assurance for the wholesale access layer.
Chorus’ offerings System Integration Testing (SIT) within categories such as fixed broadband access, fibre local loop, and wholesale last-mile connectivity. Its access products are used by retailers to construct service portfolios that may include internet broadband, Session Initiation Protocol (SIP) and Voice Over Internet Protocol (VoIP) services, Software-Defined Wide Area Network (SD-WAN) overlays, and cloud connectivity solutions. Chorus provides network information, address-level service qualification, and ordering interfaces that integrate with retailer OSS/BSS systems, supporting automation of provisioning and fault management workflows.
For technical stakeholders, Chorus can be viewed as the passive and active access network provider in the New Zealand market, comparable in role to local loop infrastructure operators in other jurisdictions. Its fibre and copper assets connect exchanges, cabinets, and premises using a mix of aerial, underground, and building entry infrastructure. In directory and taxonomy terms, Chorus aligns with wholesale telecommunications infrastructure, fixed access networking, and fibre broadband platforms that support retail ISP, carrier, enterprise, and public sector connectivity solutions.
Our description of Chorus. Updated December 2025.
