Aware

More About Aware

Aware focuses on helping enterprises manage, secure, and understand unstructured communication data generated across modern collaboration tools, such as chat, messaging, and enterprise social platforms.

The company’s platform ingests and normalizes collaboration content and metadata, applying Machine Learning (ML) and Natural Language Processing (NLP) models to classify messages, detect policy-relevant behavior, and extract insights from large volumes of conversational data.

Aware’s offerings System Integration Testing (SIT) across several enterprise IT categories, including data governance, collaboration security, compliance and eDiscovery, insider risk, and workforce analytics, with deployment patterns that integrate into existing IT, security, and legal workflows.

In data governance (data governance), Aware provides retention, legal hold, and disposition capabilities for collaboration content, enabling enterprises to define policies by channel, group, user, or content type, and to apply those policies consistently across supported platforms.

For compliance and eDiscovery (compliance/eDiscovery), the platform supports search, preservation, review, and export of collaboration data to assist legal, HR, and compliance teams in meeting regulatory and investigative requirements, with attention to conversation threading, context, and role-based access controls.

In risk management and security (security and risk management), Aware applies policy-based and AI-assisted detection to surface issues such as acceptable-use violations, insider risk indicators, data leakage patterns, or harassment-related communications, and can route alerts into Security Operations (SecOps) or HR case-management systems.

Aware also offers analytics and insights capabilities (analytics) that aggregate collaboration data to provide visibility into communication patterns, sentiment, and engagement across teams or business units, while supporting data minimization and privacy controls such as redaction, pseudonymization, or access scoping.

Architecturally, Aware connects to collaboration platforms via APIs, webhooks, or export mechanisms provided by those tools, and typically operates as an overlay that centralizes control and analysis without requiring major workflow changes for end users.

Enterprises commonly evaluate Aware alongside other collaboration security, compliance archiving, and analytics platforms, with selection criteria that include coverage of specific collaboration tools, strength of policy and retention controls, breadth of risk and content classifiers, integration with Security Information and Event Management (SIEM), Data Loss Prevention (DLP), and eDiscovery systems, and support for regulatory frameworks applicable to sectors such as financial services, healthcare, and public sector.

Within a directory or marketplace, Aware aligns to categories such as Collaboration Security, Data Governance for Collaboration, Compliance and eDiscovery for Communications, Insider Risk Monitoring, and Collaboration Analytics.