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RADCOM secures contract to supply smart network visibility solution via Rakuten Symphony

Source Decision Insights Record Published November 25, 2025 Companies 3
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3 companies named across 8 categories, the first article referencing RADCOM.

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RADCOM Ltd. secured a contract to provide its Smart Network Visibility Solution to a mobile operator via Rakuten Symphony. The solution functions as an intermediary layer between network infrastructure and the operator’s service assurance system, facilitating enhanced data collection and supporting network monitoring.

This solution aims to grant the operator comprehensive network visibility, which is vital for managing dynamic 5G networks that require timely subscriber analytics. Additionally, it offers flexible data retention and delivery options while targeting reductions in monitoring-related expenses.

Technically, the solution delivers real-time traffic insights, detailed metadata, and supports high-speed data analysis on a scalable platform. Features include traffic aggregation and filtering, Multiprotocol Label Switching (MPLS) stripping, Generic Routing Encapsulation (GRE) tunneling and termination, MaC replacement, packet slicing, load balancing, session tracking, port labeling, header stripping, deduplication, data masking, capping, sampling, and precise time-stamping, all designed to maintain zero packet loss and operate with redundancy.

The contracted work involved deploying the Smart Network Visibility Solution within the operator’s infrastructure, integrating it to provide an end-to-end network view. The system is engineered to maintain performance and reliability in complex network environments to facilitate operational decision-making.

“5G networks are highly dynamic and require real-time subscriber analytics to identify and resolve customer-impacting issues quickly,” said Benny Eppstein, RADCOM’s Chief Executive Officer. “Our smart network visibility solution will enable this mobile operator to achieve comprehensive network observability with no blind spots, ensuring superior service quality while optimizing operational efficiency.”

RADCOM also indicated plans to continue advancing its AI-driven assurance solutions to support comprehensive observability and operational cost management for mobile networks.

Press release, originally published by Gina Shaffer at radcom.com.

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