Oracle introduces retail supply chain collaboration

Oracle unveiled Oracle Retail Supply Chain Collaboration at National Resilience Framework (NRF) 2026, a cloud offering intended to help retailers manage an unpredictable supplier environment and maintain oversight of operations, vendor activity, and compliance to protect margins and customer satisfaction.

The company said the solution addressed supply chain risk by providing actionable, data-driven insights designed to improve forecast accuracy and surface alerts for pending disruptions such as shifts in consumer demand or regulatory changes that could delay inventory shipments. Retailers could send urgent notifications through the system to inform internal users and signal suppliers to expedite actions and acknowledgments.

The product integrated with Oracle Retail Merchandising Foundation Cloud Service (MFCS) to enable direct collaboration with suppliers for site and production assessments, supporting pre-selection and ongoing reviews. A unified portal gave access to supplier data for analysis and merchandising decisions, and the integration used MFCS APIs to retrieve items and create or update product records at the style or SKU level using supplier and item codes as common identifiers to synchronize product data.

Oracle described features intended to align merchandising processes with business objectives, compliance standards, and sustainability goals from pre-selection through order fulfilment, including categorized activity lists, assignment list views for status updates, and customizable audit notifications to focus communications. The company planned demonstrations at NRF booth #5739, January 11-13, where the solution was available for viewing and scheduling of demos.

“From natural disasters to shifting global trade conditions, retailers are in a constant battle to better balance their supply chains to meet customer expectations, comply with ESG and regulatory requirements, and protect their bottom line,” said Paul Woodward, global vice president, Oracle Retail Products. “This solution gives retailers the AI-and data-driven visibility and intelligence needed to navigate complex supply chain and vendor relationships to help mitigate financial, operational, and reputational risks.”

Oracle said planned Artificial Intelligence (AI) digital assistant capabilities were being developed to enable retailers to use simple prompts to find and summarize key supplier information.