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Consolidated Communications

Consolidated Communications is a U.S.-based fiber and broadband communications provider offering network, voice, data, and related managed services to residential, business, and wholesale customers.

  • Fiber-based internet access, broadband, and data connectivity services for residential and business customers (network services).
  • Business voice services, including hosted and traditional telephony, unified communications, and collaboration solutions (communications services).
  • Wide area networking, Ethernet, and private line connectivity for multi-site enterprises and carriers (enterprise networking).
  • Managed services such as managed Wi-Fi, security, and related customer premises solutions for organizations (managed network services).
  • Wholesale access, transport, and related carrier services delivered over its regional fiber network (wholesale and carrier services).

More About Consolidated Communications

Consolidated Communications provides fiber-based internet access, broadband, voice, and data services to residential, business, and wholesale customers, with offerings that map to enterprise connectivity, unified communications, and managed network services categories. Enterprise and institutional buyers use the company for last-mile and regional fiber connectivity, wide area networking, and voice solutions that integrate with existing on-premises (on-prem) and cloud-based architectures.

For enterprise environments, Consolidated Communications offers high-capacity broadband and dedicated internet access services (network services) that support VPNs, cloud connectivity, Software-as-a-Service (SaaS) workloads, and remote offices. These services typically rely on standard IP-based networking protocols and Ethernet transport, and can be integrated with customer routers, firewalls, and Software-Defined Wide Area Network (SD-WAN) overlays from third-party vendors. The company’s Ethernet and private line services (enterprise networking) serve use cases such as Data Center Interconnect (DCI), campus networking, and connectivity for distributed retail, healthcare, education, and public sector sites.

Business voice and unified communications offerings (communications services) from Consolidated Communications are designed to support SIP-based telephony, hosted PBX, and integrated voice and collaboration features. These services enable organizations to consolidate voice traffic over IP networks, integrate desk phones and softphones, and connect branch offices using standards-based Session Initiation Protocol (SIP) trunking and related Voice Over Internet Protocol (VoIP) protocols. Unified communications platforms from the company are positioned to interoperate with common enterprise collaboration tools, email platforms, and mobile devices.

Managed services from Consolidated Communications cover managed Wi-Fi, managed network hardware, and selected security-related offerings (managed network services). In these service lines, the company typically provides network equipment, configuration, monitoring, and support, while customers consume connectivity and Local Area Network (LAN) services as an operational expense. This model is often used by mid-market businesses, K–12 schools, and municipalities that want provider-managed wireless access and simplified branch networking.

On the wholesale and carrier side, Consolidated Communications offers fiber-based transport, backhaul, and access services (wholesale and carrier services) to other service providers, wireless operators, and content or cloud platforms. These services use standard optical and Ethernet technologies and are positioned as regional or metro connectivity options that integrate with national and global networks.

Within an enterprise technology directory, Consolidated Communications aligns to categories such as business internet and broadband access, enterprise Ethernet and Wide Area Network (WAN) services, unified communications and hosted voice, managed LAN and Wi-Fi services, and wholesale carrier transport. Its portfolio is used to deliver physical and logical network connectivity, voice and collaboration capabilities, and provider-managed network functions that underpin application delivery, collaboration tools, and cloud access for organizations across its service footprint.

At-A-Glance

  • Employees: 3,200
  • Estimated Annual Revenue: $1B-$10B

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Corporate Headquarters

121 South 17th Street
Mattoon, IL 61938

Market Segmentation

  • Type: Public
  • Sector: Telecommunication Services
  • Group: Telecommunication Services
  • Industry: Wireless Telecommunication Services
  • Sub-Industry: Terrestrial Telecommunication Services