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Who is MyNet?
MyNet is an Australian telecommunications provider that offers residential and business internet and related connectivity services over the National Broadband Network (NBN) and other access infrastructures.
- Retail NBN broadband plans for residential customers, including various speed tiers and data options (broadband access).
- Business internet and data services tailored to small and medium enterprises (connectivity services).
- Voice over IP and fixed-line telephony options bundled with internet plans (voice services).
- Customer support, account management, and online self-service tools for service ordering and billing (service management).
- Modem/router supply and basic network configuration guidance for end users (customer premises equipment support).
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More About
MyNet operates in the Australian fixed-line telecommunications market with a focus on delivering broadband connectivity over the National Broadband Network (NBN) and related wholesale access platforms to residential and business customers. Its offerings align with the broadband access and internet service provider (ISP) categories, supplying last-mile connectivity, IP transit, and associated Customer Premises Equipment (CPE) support to end users who require reliable links for web access, cloud applications, and communication workloads.
For enterprise and small business environments, MyNet positions its services as primary or secondary Wide Area Network (WAN) connectivity, allowing organizations to connect branch offices, retail sites, or home workers to corporate resources and public cloud environments. Services typically integrate with standard IP networking architectures, including customer-managed routers, firewalls, and Virtual Private Network (VPN) concentrators, and are compatible with common routing protocols and security frameworks deployed by corporate IT teams. Business-grade plans may include higher service assurance parameters, static IP addressing, and prioritization options suited for hosting services, remote access, and Voice Over Internet Protocol (VoIP) workloads.
On the residential side, MyNet’s NBN broadband plans map to consumer and teleworker use cases, supporting video streaming, online collaboration tools, and Software-as-a-Service (SaaS) applications. Customers usually connect via Ethernet or Wi-Fi routers supplied by MyNet or sourced independently, with configuration based on standard IP and PPPoE or IPoE access methods depending on the underlying NBN technology. This places MyNet in the same general marketplace category as other Australian ISPs that provide layer-3 internet services over shared wholesale access networks.
MyNet also offers voice options, commonly implemented using Voice over IP (VoIP) over the same broadband link. These voice services fall within unified communications and fixed-line telephony categories and are typically integrated with customers’ existing handsets or IP phones via analog telephone adapters or SIP-capable devices. For small businesses, this allows consolidation of data and voice on a single access circuit, with compatibility for PBX or hosted voice systems that use the Session Initiation Protocol (SIP) protocol.
From a directory and taxonomy perspective, MyNet can be classified under broadband access, Internet Service Providers (ISP) services, and small-business connectivity services. Its portfolio centers on NBN-based internet, VoIP and voice bundles, and customer support for connectivity and basic premises networking. These offerings are used as foundational network services on which customers layer additional security, collaboration, and application workloads provided by other vendors.
Our description of MyNet. Updated February 2026.
