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Instant Messaging (IM)

Last updated August 24, 2026
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Human View is the term as people read it. Machine View is exactly what an AI agent receives.

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This is exactly what an AI agent receives. The same record, as JSON-LD, below.

  • 15 companies
  • 4 articles
  • 1 projects

Use this record in your app or agent

CLI 
di get-glossary --slug instant-messaging
REST 
GET https://api.decisioninsights.ai/api/public/v1/glossary/54f46274-01a4-449f-9f9f-d763e64e6418

The CLI command and the REST call for this record need a free account: run di login, or send your OAuth token. Over MCP it is free with none.

Connect your agent over MCP REST API and CLI docs

A green key on the record, left, is one Decision Insights added. It doesn't exist on the company's site or in a wire feed. The same key labels its row on the right, so you can match them directly. More on how DI enriches a record.

The record

This is what the machine sees: the exact JSON-LD an agent receives for this listing.

DefinedTerm 
{
  "@context": "https://schema.org",
  "@id": "https://decisioninsights.ai/term/instant-messaging/#definedterm",
  "@type": "DefinedTerm",
  "additionalProperty": [
    {
      "@type": "PropertyValue",
      "name": "Articles mentioning this entity",
      "value": 4
    },
    {
      "@type": "PropertyValue",
      "name": "Open source projects",
      "value": 1
    },
    {
      "@type": "PropertyValue",
      "name": "Organizations tagged",
      "value": 15
    },
    {
      "@type": "PropertyValue",
      "name": "Organizations",
      "propertyID": "https://decisioninsights.ai/ns#taggedOrganizations",
      "value": [
        {
          "@id": "https://decisioninsights.ai/registry/alfacom-s.r.l./#organization",
          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/alfacom-s.r.l./",
          "name": "Alfacom S.r.l."
        },
        {
          "@id": "https://decisioninsights.ai/registry/alonet/#organization",
          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/alonet/",
          "name": "Alonet"
        },
        {
          "@id": "https://decisioninsights.ai/registry/audicom-telecom/#organization",
          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/audicom-telecom/",
          "name": "AUDICOM Telecom"
        },
        {
          "@id": "https://decisioninsights.ai/registry/digitalwell/#organization",
          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/digitalwell/",
          "name": "DigitalWell"
        },
        {
          "@id": "https://decisioninsights.ai/registry/foliateam/#organization",
          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/foliateam/",
          "name": "Foliateam"
        },
        {
          "@id": "https://decisioninsights.ai/registry/global-relay/#organization",
          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/global-relay/",
          "name": "Global Relay"
        },
        {
          "@id": "https://decisioninsights.ai/registry/im-broadband/#organization",
          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/im-broadband/",
          "name": "IM Broadband"
        },
        {
          "@id": "https://decisioninsights.ai/registry/im-internet-pr/#organization",
          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/im-internet-pr/",
          "name": "IM Internet PR"
        },
        {
          "@id": "https://decisioninsights.ai/registry/ipcoms/#organization",
          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/ipcoms/",
          "name": "IPcoms"
        },
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          "name": "Mitel"
        },
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          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/mobex-communication/",
          "name": "mobex communication"
        },
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          "mainEntityOfPage": "https://decisioninsights.ai/registry/netsapiens/",
          "name": "Netsapiens"
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          "@id": "https://decisioninsights.ai/registry/panterra-networks/#organization",
          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/panterra-networks/",
          "name": "PanTerra Networks"
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          "mainEntityOfPage": "https://decisioninsights.ai/registry/sangoma-technologies/",
          "name": "Sangoma Technologies"
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    },
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          "name": "Internet"
        },
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          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/message-passing-interface-mpi/",
          "name": "Message Passing Interface"
        },
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          "name": "Internet Protocol"
        },
        {
          "@id": "https://decisioninsights.ai/term/common-information-model-cim/#definedterm",
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          "mainEntityOfPage": "https://decisioninsights.ai/term/common-information-model-cim/",
          "name": "Common Information Model"
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          "mainEntityOfPage": "https://decisioninsights.ai/term/federated-identity-management-fim/",
          "name": "Federated Identity Management"
        },
        {
          "@id": "https://decisioninsights.ai/term/interplanetary-internet-ipn/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/interplanetary-internet-ipn/",
          "name": "Interplanetary Internet"
        },
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          "@id": "https://decisioninsights.ai/term/unified-communications/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/unified-communications/",
          "name": "Unified Communications"
        },
        {
          "@id": "https://decisioninsights.ai/term/simple-mail-transfer-protocol/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/simple-mail-transfer-protocol/",
          "name": "Simple Mail Transfer Protocol"
        }
      ]
    },
    {
      "@type": "PropertyValue",
      "name": "Related terms (co-occurring topics)",
      "valueReference": [
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          "mainEntityOfPage": "https://decisioninsights.ai/term/cybersecurity/",
          "name": "Cybersecurity"
        },
        {
          "@id": "https://decisioninsights.ai/term/network-operator/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/network-operator/",
          "name": "Network Operator"
        },
        {
          "@id": "https://decisioninsights.ai/term/ai-infrastructure/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/ai-infrastructure/",
          "name": "AI infrastructure"
        },
        {
          "@id": "https://decisioninsights.ai/term/common-vulnerability-scoring-system-cvss/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/common-vulnerability-scoring-system-cvss/",
          "name": "Common Vulnerability Scoring System"
        },
        {
          "@id": "https://decisioninsights.ai/term/data-center/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/data-center/",
          "name": "Data Center"
        },
        {
          "@id": "https://decisioninsights.ai/term/firewall/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/firewall/",
          "name": "Firewall"
        },
        {
          "@id": "https://decisioninsights.ai/term/internet/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/internet/",
          "name": "Internet"
        },
        {
          "@id": "https://decisioninsights.ai/term/process-control-network-pcn/#definedterm",
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          "mainEntityOfPage": "https://decisioninsights.ai/term/process-control-network-pcn/",
          "name": "Process Control Network"
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          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/social-engineering/",
          "name": "Social Engineering"
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          "mainEntityOfPage": "https://decisioninsights.ai/term/vulnerabilities/",
          "name": "Vulnerabilities"
        },
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          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/operating-system/",
          "name": "Operating System"
        },
        {
          "@id": "https://decisioninsights.ai/term/secure-shell-ssh-protocol/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/secure-shell-ssh-protocol/",
          "name": "Secure Shell"
        },
        {
          "@id": "https://decisioninsights.ai/term/virtual-private-network-vpn/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/virtual-private-network-vpn/",
          "name": "Virtual Private Network"
        },
        {
          "@id": "https://decisioninsights.ai/term/antivirus-software-av/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/antivirus-software-av/",
          "name": "Antivirus Software"
        },
        {
          "@id": "https://decisioninsights.ai/term/ai-artificial-intelligence/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/ai-artificial-intelligence/",
          "name": "Artificial Intelligence"
        },
        {
          "@id": "https://decisioninsights.ai/term/attack/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/attack/",
          "name": "Attack"
        },
        {
          "@id": "https://decisioninsights.ai/term/denial-of-service-dos/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/denial-of-service-dos/",
          "name": "Denial of Service"
        },
        {
          "@id": "https://decisioninsights.ai/term/indirect-evaporative-cooling-iec/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/indirect-evaporative-cooling-iec/",
          "name": "Indirect Evaporative Cooling"
        },
        {
          "@id": "https://decisioninsights.ai/term/protection/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/protection/",
          "name": "Protection"
        },
        {
          "@id": "https://decisioninsights.ai/term/services/#definedterm",
          "@type": "DefinedTerm",
          "mainEntityOfPage": "https://decisioninsights.ai/term/services/",
          "name": "Services"
        }
      ]
    }
  ],
  "description": "Instant messaging is a real-time IP-based communication method that delivers text and other content between users through dedicated clients or web interfaces, relevant to enterprises for governed collaboration, integration with unified communications, security controls, and compliance with retention and audit requirements.",
  "inDefinedTermSet": {
    "@id": "https://decisioninsights.ai/term/#termset",
    "@type": "DefinedTermSet",
    "url": "https://decisioninsights.ai/term/"
  },
  "name": "Instant Messaging",
  "subjectOf": [
    {
      "@id": "https://decisioninsights.ai/tech-mahindra-launches-agentic-payment-assistance-collections-optimization/#blogposting",
      "@type": "NewsArticle",
      "headline": "Tech Mahindra launches agentic payment assistance \u0026 collections optimization",
      "isBasedOn": {
        "@type": "CreativeWork",
        "sourceOrganization": {
          "@type": "Organization",
          "name": "Cision"
        },
        "url": "https://www.prnewswire.co.uk/news-releases/tech-mahindra-launches-agentic-payment-assistance--collections-optimization-solution-for-telcos-at-mobile-world-congress-2026-302704204.html"
      },
      "url": "https://decisioninsights.ai/tech-mahindra-launches-agentic-payment-assistance-collections-optimization/"
    },
    {
      "@id": "https://decisioninsights.ai/hitachi-energy-addresses-tropos-vulnerabilities/#blogposting",
      "@type": "BlogPosting",
      "headline": "Hitachi Energy addresses TropOS vulnerabilities",
      "isBasedOn": {
        "@type": "CreativeWork",
        "author": {
          "@type": "Person",
          "name": "CISA"
        },
        "sourceOrganization": {
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          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/department-of-homeland-security/",
          "name": "Department of Homeland Security"
        },
        "url": "https://www.cisa.gov/news-events/ics-advisories/icsa-25-303-02"
      },
      "url": "https://decisioninsights.ai/hitachi-energy-addresses-tropos-vulnerabilities/"
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    {
      "@id": "https://decisioninsights.ai/hitachi-energy-warns-of-tropos-vulnerabilities/#blogposting",
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      "headline": "Hitachi Energy warns of TropOS vulnerabilities",
      "isBasedOn": {
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        "author": {
          "@type": "Person",
          "name": "CISA"
        },
        "sourceOrganization": {
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          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/department-of-homeland-security/",
          "name": "Department of Homeland Security"
        },
        "url": "https://www.cisa.gov/news-events/ics-advisories/icsa-25-303-02"
      },
      "url": "https://decisioninsights.ai/hitachi-energy-warns-of-tropos-vulnerabilities/"
    },
    {
      "@id": "https://decisioninsights.ai/hitachi-energy-reports-vulnerabilities-in-mach-gws/#blogposting",
      "@type": "BlogPosting",
      "headline": "Hitachi Energy reports vulnerabilities in MACH GWS",
      "isBasedOn": {
        "@type": "CreativeWork",
        "author": {
          "@type": "Person",
          "name": "CISA"
        },
        "sourceOrganization": {
          "@id": "https://decisioninsights.ai/registry/department-of-homeland-security/#organization",
          "@type": "Organization",
          "mainEntityOfPage": "https://decisioninsights.ai/registry/department-of-homeland-security/",
          "name": "Department of Homeland Security"
        },
        "url": "https://www.cisa.gov/news-events/ics-advisories/icsa-25-289-11"
      },
      "url": "https://decisioninsights.ai/hitachi-energy-reports-vulnerabilities-in-mach-gws/"
    }
  ],
  "termCode": "IM",
  "url": "https://decisioninsights.ai/term/instant-messaging/"
}
WebSite 
{
  "@context": "https://schema.org",
  "@id": "https://decisioninsights.ai/#website",
  "@type": "WebSite",
  "name": "Decision Insights",
  "potentialAction": {
    "@type": "SearchAction",
    "target": {
      "@type": "EntryPoint",
      "urlTemplate": "https://decisioninsights.ai/search/?q={search_term_string}\u0026submit=1"
    }
  },
  "publisher": {
    "@id": "https://decisioninsights.ai/#organization"
  },
  "url": "https://decisioninsights.ai"
}
Organization 
{
  "@context": "https://schema.org",
  "@id": "https://decisioninsights.ai/#organization",
  "@type": "Organization",
  "contactPoint": {
    "@type": "ContactPoint",
    "contactType": "customer support",
    "email": "[email protected]"
  },
  "description": "Decision Insights is a Registry of technology companies, open source projects, and industry terms, built for people and for AI agents that need sourced, structured information.",
  "logo": {
    "@type": "ImageObject",
    "url": "https://wiretap-cdn-assets.nyc3.cdn.digitaloceanspaces.com/decision-insights/[email protected]"
  },
  "name": "Decision Insights",
  "parentOrganization": {
    "@type": "Organization",
    "name": "Wiretap Labs",
    "sameAs": [
      "https://www.linkedin.com/company/wiretap-labs",
      "https://www.crunchbase.com/organization/wiretap-labs"
    ],
    "url": "https://wiretaplabs.com"
  },
  "publishingPrinciples": "https://decisioninsights.ai/standards/",
  "sameAs": [
    "https://www.linkedin.com/company/decisioninsights"
  ],
  "url": "https://decisioninsights.ai"
}
BreadcrumbList 
{
  "@context": "https://schema.org",
  "@type": "BreadcrumbList",
  "itemListElement": [
    {
      "@type": "ListItem",
      "item": "https://decisioninsights.ai",
      "name": "Decision Insights",
      "position": 1
    },
    {
      "@type": "ListItem",
      "item": "https://decisioninsights.ai/term/",
      "name": "Glossary",
      "position": 2
    },
    {
      "@type": "ListItem",
      "item": "https://decisioninsights.ai/term/instant-messaging/",
      "name": "Instant Messaging",
      "position": 3
    }
  ]
}
CollectionPage 
{
  "@context": "https://schema.org",
  "@id": "https://decisioninsights.ai/term/instant-messaging/",
  "@type": "CollectionPage",
  "dateModified": "2026-08-24T00:44:49Z",
  "description": "Instant messaging is a real-time IP-based communication method that delivers text and other content between users through dedicated clients or web interfaces, relevant to enterprises for governed collaboration, integration with unified communications, security controls, and compliance with retention and audit requirements.",
  "isPartOf": {
    "@id": "https://decisioninsights.ai/#website"
  },
  "mainEntity": {
    "@id": "https://decisioninsights.ai/term/instant-messaging/#definedterm"
  },
  "name": "Instant Messaging",
  "sdDatePublished": "2026-08-24",
  "sdPublisher": {
    "@id": "https://decisioninsights.ai/#organization"
  },
  "url": "https://decisioninsights.ai/term/instant-messaging/"
}
What we add

Graph

A glossary entry defines a term and stops there. It doesn't show where the term is actually being used or written about. We track and link every article that covers it.

NewsArticle Tech Mahindra launches agentic payment assistance & collections optimization BlogPosting Hitachi Energy addresses TropOS vulnerabilities BlogPosting Hitachi Energy warns of TropOS vulnerabilities and 1 more on this page

Counted facts

A dictionary definition doesn't say how often a term is actually used. This counts it across the graph -- articles that mention it, open source projects tagged with it, and the organizations tagged with it, listed here alongside the count. A term has no peer companies, and nothing here claims otherwise.

Articles mentioning this entity 4 Open source projects 1 Organizations tagged 15 Organizations Alfacom S.r.l., Alonet, AUDICOM Telecom, DigitalWell, Foliateam, Global Relay, IM Broadband, IM Internet PR, IPcoms, Mitel, mobex communication, Netsapiens, PanTerra Networks, Sangoma Technologies, Zultys Related terms Related terms (co-occurring topics)

The person who sent this agent gets an answer they can act on

Somebody dispatched this agent to evaluate Instant Messaging for a real decision: a shortlist, a vendor comparison, a purchase. "Instant Messaging makes X" isn't something they can act on; they need to know the claim is real and where it came from. Follow one enriched link from Act 2 and see what the agent can actually hand back to them:

  1. The record DefinedTerm Instant Messaging
  2. One of its 4 linked records NewsArticle Tech Mahindra launches agentic payment assistance & collections optimization https://decisioninsights.ai/tech-mahindra-launches-agentic-payment-assistance-collections-optimization/
  3. The primary source CreativeWork prnewswire.co.uk https://www.prnewswire.co.uk/news-releases/tech-mahindra-launches-agentic-payment-assistance--collections-optimization-solution-for-telcos-at-mobile-world-congress-2026-302704204.html

Our summary is written by Decision Insights Record. The source keeps its own byline. Both are in the JSON.