- Compliance
- Electronic Health Record
- Enterprise
- Fast Healthcare Interoperability Resources
- Health Level Seven International
- Monitoring
- Multitenant
- Privacy
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Who is TigerConnect?
TigerConnect is a cloud-based clinical collaboration and communication platform for healthcare organizations that supports secure messaging, care coordination, and workflow orchestration across clinical teams and systems.
- Secure, HIPAA-compliant clinical messaging and communication for care teams
- Clinical collaboration tools that connect providers, staff, and ancillary services
- Workflow and on-call scheduling capabilities to route messages and alerts to appropriate clinicians
- Integrations with Electronic Health Record (EHR) systems and other health IT platforms via APIs and standard interfaces
- Virtual care and patient engagement features for provider-to-patient communication
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More About TigerConnect
TigerConnect provides a unified clinical communication and collaboration platform (healthcare communication & collaboration) used by hospitals, health systems, and other healthcare organizations to connect physicians, nurses, care coordinators, and support staff. The platform is delivered as a cloud-based service and is designed to support HIPAA-compliant communication channels, including secure text messaging, voice, and video interactions, along with role-based collaboration features aligned to clinical workflows.
Within enterprise healthcare environments, TigerConnect is typically deployed as a core communication layer that complements existing EHR systems and clinical applications. It centralizes messages, alerts, and notifications and routes them based on roles, on-call schedules, and clinical context. Healthcare organizations use the platform to support communication for inpatient units, ambulatory clinics, emergency departments, and ancillary services, often extending access to affiliated providers and external partners through mobile and web applications.
The platform incorporates healthcare-specific workflow tools (clinical workflow orchestration), including on-call and shift scheduling, role-based routing, and escalation logic so that alerts from monitoring systems, nurse call platforms, and other clinical systems are directed to the appropriate clinician or care team. TigerConnect commonly integrates with EHR systems and other health IT infrastructure through APIs and interfaces based on standards such as Health Level Seven International (HL7) and Fast Healthcare Interoperability Resources (FHIR), as well as secure messaging gateways and directory synchronization with identity systems.
TigerConnect also supports virtual care and patient engagement capabilities (virtual care & patient communication), allowing clinicians to communicate with patients and family members through secure messaging, voice, or video while maintaining compliance with healthcare privacy regulations. These capabilities can be used for follow-up communication, care coordination outside the hospital, and collaboration with remote or telehealth providers.
From a technical architecture standpoint, TigerConnect functions as a multi-tenant, cloud-hosted communication platform (SaaS healthcare platform) with mobile clients for iOS and Android, web applications, and desktop access. It integrates with hospital directories and identity providers to maintain current roles, teams, and schedules, and it exposes administrative controls for audit logging, policy management, and reporting. In an enterprise IT context, TigerConnect is typically categorized under secure clinical communication and collaboration, clinical workflow and alerting, and virtual care communications, where it operates alongside EHR, paging, nurse call, and telehealth solutions as a dedicated layer for real-time communication and coordination.
Our description of TigerConnect. Updated December 2025.
