- Bandwidth
- Business Operations
- Cloud
- Colocated
- Components
- Connectivity
- Customer Premises Equipment
- Enterprise
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- Industry
- Information and Communication Technology
- Internet
- Internet Protocol
- Lifecycle Management
- Managed Services
- Monitoring
- Network Operator
- Operational technology
- Outsourced
- Public Cloud
- Public Sector
- Service Level Agreements
- Services
- Session Initiation Protocol
- Software-as-a-Service
- Unified Communications
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Who is Tely?
Tely is a Brazilian telecommunications and Information and Communication Technology (ICT) service provider focused on enterprise connectivity, managed network services, and infrastructure solutions for corporate and institutional customers.
- Enterprise internet and data connectivity services (networking)
- Managed network and infrastructure services for corporate environments (managed services)
- Voice and unified communications offerings for business customers (communications)
- Data center and hosting solutions for enterprise workloads (infrastructure services)
- Tailored connectivity and ICT solutions for verticals such as industry, services, and public sector (vertical solutions)
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More About Tely
Tely operates as a telecommunications and information and communications technology (ICT) provider in Brazil, targeting organizations that require dedicated connectivity, stable bandwidth, and managed infrastructure for business operations.
The company’s portfolio centers on enterprise internet and data connectivity (networking), providing fixed access links that support corporate WANs, site-to-site connectivity, VPNs, and direct internet access for headquarters, branches, plants, and remote offices.
These services are typically used to connect corporate campuses, data centers, and cloud on-ramps, and are positioned for scenarios such as ERP access, video collaboration, Software-as-a-Service (SaaS) consumption, and integration between Operational technology (OT) and IT environments.
Tely also offers managed services (managed services), in which it designs, implements, and maintains network and infrastructure components for customers that prefer an outsourced model rather than building internal telecom operations capabilities.
This can include proactive monitoring, SLA-backed support, and lifecycle management for links, Customer Premises Equipment (CPE), and related network assets, integrated with customers’ own IT and security processes.
In the communications domain, Tely provides enterprise voice and unified communications services (communications), typically over IP-based infrastructure, enabling corporate telephony, contact flows, and integration with PBXs and collaboration tools.
These offerings are relevant for organizations that standardize on Session Initiation Protocol (SIP), Voice Over Internet Protocol (VoIP), and IP-based numbering plans, and that need consistent call quality and availability for customer service and internal communication.
The company’s infrastructure services include data center and hosting solutions (infrastructure services), where customer workloads can be colocated or hosted within Tely-operated environments, with connectivity into customer networks and public cloud platforms.
This places Tely in marketplace categories such as enterprise connectivity, managed network services, and data center/hosting, often adjacent to cloud connectivity and hybrid IT architectures.
Across these areas, Tely positions its services for enterprises, mid-market businesses, and public institutions that need contractual Service Level Agreements (SLAs), predictable performance, and integration with existing IT and security frameworks rather than consumer-grade connectivity.
Our description of Tely. Updated December 2025.
