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Who is Smartlink?
Smartlink is a privately held provider of enterprise information technology and connectivity services, delivered through managed network infrastructure, systems integration, and technical support for business customers.
- Enterprise network connectivity and wide area transport
- Managed IT infrastructure and hosting services
- Systems integration and IT consulting engagements
- Network monitoring and security services
- Technical support and lifecycle management for business customers
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More About Smartlink
Smartlink positions its offerings as operational services for organizations that require reliable connectivity and managed infrastructure. Typical engagements combine site connectivity, centralized management, and support agreements, which allows customers to outsource day-to-day operation of network and computing resources.
The architectures generally associated with offerings in this category include IP-based wide area networking, virtualized network functions, and hybrid environments built on standard virtualization and container platforms. Operations are typically managed from network operations centers using monitoring protocols such as SNMP and flow-based telemetry, with change control aligned to ITIL-based service management practices.
Managed delivery models shift infrastructure costs from capital expenditure to recurring service fees and assign availability, performance, and security obligations to the provider under defined service level agreements. Regional providers of this type are generally distinguished from global cloud platforms by local delivery, Portuguese-language support, and familiarity with Brazilian regulatory requirements.
For enterprise buyers, the business significance of these services lies in operational continuity, more predictable cost structures, and defined accountability for network and infrastructure performance. Consolidating connectivity, monitoring, and support under a single provider reduces the number of vendor relationships that internal teams must coordinate.
Current solution areas center on enterprise IT services, covering network connectivity, managed infrastructure, and systems integration. The organization competes in the information technology services market, where buyers evaluate providers on service coverage, support responsiveness, and integration capability.
Our description of Smartlink. Updated October 2026.
