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Who is SmartLink?
SmartLink is a Nepal-based internet service provider delivering broadband connectivity and related network services to residential and business customers.
- Fixed broadband internet access for home and business users.
- Wireless and wired last-mile connectivity options for different geographies.
- Enterprise internet services with higher bandwidth and service-level focus.
- Value-added network services such as routing, Wi-Fi deployment, and support.
- Local customer service and technical assistance for connectivity issues.
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SmartLink operates as an internet service provider (ISP) in Nepal, offering broadband connectivity to residential subscribers, small and midsize businesses, and institutional customers that require stable access to online applications and cloud services.
Its network services typically rely on a mix of fiber-optic infrastructure and wireless technologies for last-mile delivery, allowing coverage in urban and semi-urban areas where direct fiber to every premise may not be available.
For enterprises and organizations, SmartLink positions its offerings around higher bandwidth internet access, more formal uptime expectations, and dedicated support channels, which are relevant for workloads such as Virtual Private Network (VPN) access, collaboration platforms, web applications, and Software-as-a-Service (SaaS).
On the residential side, SmartLink focuses on fixed broadband plans with different speed tiers, oriented toward use cases such as streaming, online learning, social media, and general web browsing, often bundled with Wi-Fi router setup and basic home networking support.
From a technical standpoint, SmartLink’s services fit into standard Internet Service Providers (ISP) architectures that include upstream peering with national and international transit providers, use of common routing protocols such as Border Gateway Protocol (BGP) at the core, and deployment of Customer Premises Equipment (CPE) like home routers or enterprise edge devices.
In the enterprise IT landscape, SmartLink’s offerings map to the connectivity and network access category, sitting alongside Local Area Network (LAN) and Wide Area Network (WAN) solutions and serving as the primary internet on-ramp for offices, branches, and remote sites within its coverage region.
For directory and marketplace classification, SmartLink aligns with telecommunications and network access services, specifically retail and business internet connectivity, fixed broadband, and associated customer support, without extending into areas such as cloud hosting, data center colocation, or managed security unless explicitly bundled with its access services.
Our description of SmartLink. Updated February 2026.
