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Who is Shaw Communications?
Shaw Communications is a Canadian telecommunications company that provides wired and wireless network, internet, television, and business connectivity services to consumer and enterprise customers.
- Fixed broadband internet access and Wi-Fi services for residential and business locations (network connectivity)
- Wireline voice services for home and business, including traditional telephony and IP-based calling (unified communications)
- Television distribution over cable and IP, including linear channels and on-demand content (video delivery)
- Business network services such as dedicated internet, Ethernet, and data connectivity for multi-site organizations (enterprise networking)
- Managed services and support for business connectivity, including installation, monitoring, and customer care (managed network services)
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More About Shaw Communications
Shaw Communications operates as a facilities-based telecommunications provider, with network assets built around hybrid fiber-coaxial (HFC) and fiber infrastructure that deliver broadband, television, and voice services to residential and business users. For enterprise and institutional environments, Shaw positions its offerings around reliable access, capacity, and service-level commitments tailored to organizational connectivity and communication requirements across single or multiple sites.
On the internet access side (network connectivity), Shaw provides high-speed broadband services that use DOCSIS-based cable technology over Hybrid fiber/coax (HFC), along with fiber-based connections in certain service areas. These services are used by enterprises for general internet access, cloud application connectivity, Virtual Private Network (VPN) backhaul, and remote office connectivity. Business plans typically include static IP options, higher upstream bandwidth tiers, and service support options suited to corporate networking and branch-office deployments.
For business network services (enterprise networking), Shaw offers dedicated internet access and data connectivity services such as Ethernet-based point-to-point and multipoint links, which are used to interconnect offices, data centers, and third-party facilities. These services commonly integrate with customer-managed routing, firewall, and Software-Defined Wide Area Network (SD-WAN) infrastructures, and rely on standard networking protocols such as Ethernet, Multiprotocol Label Switching (MPLS), Border Gateway Protocol (BGP), and IP routing. Enterprises use these to build Wide Area Network (WAN) architectures that support latency-sensitive applications, internal collaboration tools, and hosted or cloud workloads.
Shaw’s voice offerings (unified communications) include traditional phone line services and IP-based voice delivered over broadband connections. In enterprise settings, these services connect to PBX or IP-PBX systems, contact center platforms, and unified communications applications. They rely on standard telephony protocols and SIP-based call control in IP deployments, enabling direct inward dialing, multi-line configurations, and integration with existing voice infrastructure.
Television and video services (video delivery) from Shaw include cable TV and IP-based content delivery that provide linear channels, specialty content, and on-demand programming. In business and institutional environments, these services are used in hospitality, retail, corporate offices, and public venues for guest entertainment, information channels, and waiting-room content. Delivery uses QAM-based cable distribution and IP streaming technologies, depending on the service configuration and premises equipment.
Shaw also supplies managed network services (managed network services) for business customers, including installation, Customer Premises Equipment (CPE) provisioning, and ongoing support. These services can include managed modems or gateways, Wi-Fi equipment, and monitoring and troubleshooting support from Shaw’s operations centers. This positions Shaw within marketplace taxonomies that include business internet access providers, Ethernet and WAN service providers, business voice and telephony providers, and cable/IP television distributors, serving organizations that require integrated connectivity and communication services from a single carrier.
Our description of Shaw Communications. Updated December 2025.
