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Plus

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Who is Plus?

Plus (Polkomtel) is a Polish telecommunications operator focused on mobile and converged connectivity services for consumer, business, and public-sector customers.

  • Mobile voice and data services for prepaid, postpaid, and business subscribers (mobile connectivity)
  • Fixed and converged Internet access, including home and office broadband offers (fixed connectivity)
  • Enterprise and public-sector connectivity, Virtual Private Network (VPN), and managed communication services (enterprise networking)
  • Value-added digital services such as TV, content bundles, and partner OTT integrations (digital services)
  • Sales, billing, and self-care channels including online portals, mobile apps, and retail presence (customer engagement platforms)
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More About Plus

Plus, operated by Polkomtel, is a mobile network operator in Poland that provides connectivity and communication services to individuals, enterprises, and institutional customers. Its core portfolio centers on mobile telephony and mobile data (mobile connectivity), including prepaid and subscription-based offerings targeted at different usage profiles and contract structures. For enterprise and governmental users, Plus positions mobile services as a core access layer for secure communication, device fleets, and workforce mobility.

In addition to mobile access, Plus offers fixed Internet and converged services (fixed connectivity), which are designed for residential users, small and medium-sized businesses, and branch or remote office connectivity. These services typically integrate wired broadband access with Wi-Fi routers and Customer Premises Equipment (CPE) and are often bundled with mobile subscriptions to simplify procurement and billing for multi-site or multi-user environments.

For larger enterprises and institutional clients, Plus provides dedicated B2B solutions in the area of private and virtual private networking (enterprise networking). These solutions typically make use of MPLS-based VPNs, IP-based routing, and secure tunneling to extend corporate networks to remote employees, branch locations, and critical infrastructure endpoints. Plus aligns these networking services with standard enterprise architectures that require separation of traffic, defined service-level parameters, and integration with existing corporate security and identity frameworks.

Beyond core connectivity, Plus offers value-added digital services (digital services), which may include mobile and IPTV television packages, streaming content partnerships, and additional services bundled with connectivity contracts. These services are generally exposed through conditional access platforms and content delivery infrastructure integrated with Plus’s access networks, enabling unified billing and customer identity management across connectivity and media products.

Customer interaction with Plus services is supported by digital self-care tools (customer engagement platforms), including web portals and mobile applications that allow subscribers to view usage, manage plans, pay invoices, and enable add-ons. These platforms rely on integration between billing systems, CRM, and network provisioning platforms, creating an environment where changes in service entitlements can be executed with minimal manual intervention.

Within an enterprise IT taxonomy, Plus can be categorized as a provider of mobile connectivity, fixed broadband connectivity, enterprise networking and VPN services, and auxiliary digital communication and media services. Its offerings are typically evaluated alongside other telecommunications operators when organizations design network access strategies, Wide Area Network (WAN) architectures, and communication platforms for users and devices in Poland.

Our description of Plus. Updated December 2025.

Market segments

  • Telecommunication Services / Diversified Telecommunication Services / Integrated Telecommunication Services

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Company details

Headquarters
Poland

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