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Managed Services, IT Support & Security

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Human View is the company as people read it. Machine View is the same record as agents receive it.

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A green key on the record, left, is one Decision Insights added. It doesn't exist on the company's site or in a wire feed. The same key labels its row on the right, so you can match them directly. More on how DI enriches a record.

The record

This is what the machine sees: the exact JSON-LD an agent receives for this listing.

WebSite 
{
  "@context": "https://schema.org",
  "@id": "https://decisioninsights.ai/#website",
  "@type": "WebSite",
  "name": "Decision Insights",
  "potentialAction": {
    "@type": "SearchAction",
    "target": {
      "@type": "EntryPoint",
      "urlTemplate": "https://decisioninsights.ai/search/?q={search_term_string}\u0026submit=1"
    }
  },
  "publisher": {
    "@id": "https://decisioninsights.ai/#organization"
  },
  "url": "https://decisioninsights.ai"
}
Organization 
{
  "@context": "https://schema.org",
  "@id": "https://decisioninsights.ai/#organization",
  "@type": "Organization",
  "contactPoint": {
    "@type": "ContactPoint",
    "contactType": "customer support",
    "email": "[email protected]"
  },
  "description": "Decision Insights is a Registry of technology companies, open source projects, and industry terms, built for people and for AI agents that need sourced, structured information.",
  "logo": {
    "@type": "ImageObject",
    "url": "https://wiretap-cdn-assets.nyc3.cdn.digitaloceanspaces.com/decision-insights/[email protected]"
  },
  "name": "Decision Insights",
  "parentOrganization": {
    "@type": "Organization",
    "name": "Wiretap Labs",
    "sameAs": [
      "https://www.linkedin.com/company/wiretap-labs",
      "https://www.crunchbase.com/organization/wiretap-labs"
    ],
    "url": "https://wiretaplabs.com"
  },
  "publishingPrinciples": "https://decisioninsights.ai/standards/",
  "sameAs": [
    "https://www.linkedin.com/company/decisioninsights"
  ],
  "url": "https://decisioninsights.ai"
}
BreadcrumbList 
{
  "@context": "https://schema.org",
  "@type": "BreadcrumbList",
  "itemListElement": [
    {
      "@type": "ListItem",
      "item": "https://decisioninsights.ai",
      "name": "Decision Insights",
      "position": 1
    },
    {
      "@type": "ListItem",
      "item": "https://decisioninsights.ai/registry/",
      "name": "Registry",
      "position": 2
    },
    {
      "@type": "ListItem",
      "item": "https://decisioninsights.ai/registry/managed-services-it-support-security/",
      "name": "Managed Services, IT Support \u0026 Security",
      "position": 3
    }
  ]
}
Organization 
{
  "@context": "https://schema.org",
  "@id": "https://decisioninsights.ai/registry/managed-services-it-support-security/#organization",
  "@type": "Organization",
  "additionalProperty": [
    {
      "@type": "PropertyValue",
      "name": "Segment",
      "value": "Information Technology / Software \u0026 Services / IT Services / Managed IT \u0026 Cloud Services (MSPs)"
    }
  ],
  "description": "Managed Services, IT Support \u0026 Security provides outsourced IT operations, help desk support, and security monitoring for enterprise and mid-market customers.",
  "keywords": [
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    "Backup",
    "Centralized Logging",
    "Certifications",
    "Change Management",
    "Cloud",
    "Disaster Recovery",
    "Endpoint Protection Platform",
    "Enterprise",
    "Infrastructure Management",
    "IT Operations",
    "Managed Detection and Response",
    "Managed Services",
    "Market",
    "Monitoring",
    "Multifactor Authentication",
    "on-premises",
    "Outsourced",
    "Patch",
    "Private Cloud",
    "Professional Services",
    "Security Information and Event Management",
    "Security Operations",
    "Service Level Agreements",
    "Services",
    "Single Sign-On",
    "Software",
    "Telemetry",
    "Zero Trust"
  ],
  "knowsAbout": [
    {
      "@id": "https://decisioninsights.ai/term/automation/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/automation/",
      "name": "Automation"
    },
    {
      "@id": "https://decisioninsights.ai/term/backup/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/backup/",
      "name": "Backup"
    },
    {
      "@id": "https://decisioninsights.ai/term/centralized-logging/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/centralized-logging/",
      "name": "Centralized Logging"
    },
    {
      "@id": "https://decisioninsights.ai/term/certifications/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/certifications/",
      "name": "Certifications"
    },
    {
      "@id": "https://decisioninsights.ai/term/change-management/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/change-management/",
      "name": "Change Management"
    },
    {
      "@id": "https://decisioninsights.ai/term/cloud/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/cloud/",
      "name": "Cloud"
    },
    {
      "@id": "https://decisioninsights.ai/term/cybersecurity/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/cybersecurity/",
      "name": "Cybersecurity"
    },
    {
      "@id": "https://decisioninsights.ai/term/data-center/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/data-center/",
      "name": "Data Center"
    },
    {
      "@id": "https://decisioninsights.ai/term/disaster-recovery-dr/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/disaster-recovery-dr/",
      "name": "Disaster Recovery"
    },
    {
      "@id": "https://decisioninsights.ai/term/endpoint-protection-platform-epp/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/endpoint-protection-platform-epp/",
      "name": "Endpoint Protection Platform"
    },
    {
      "@id": "https://decisioninsights.ai/term/enterprise/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/enterprise/",
      "name": "Enterprise"
    },
    {
      "@id": "https://decisioninsights.ai/term/infrastructure-management/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/infrastructure-management/",
      "name": "Infrastructure Management"
    },
    {
      "@id": "https://decisioninsights.ai/term/it-operations/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/it-operations/",
      "name": "IT Operations"
    },
    {
      "@id": "https://decisioninsights.ai/term/managed-detection-and-response-mdr/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/managed-detection-and-response-mdr/",
      "name": "Managed Detection and Response"
    },
    {
      "@id": "https://decisioninsights.ai/term/managed-services/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/managed-services/",
      "name": "Managed Services"
    },
    {
      "@id": "https://decisioninsights.ai/term/market/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/market/",
      "name": "Market"
    },
    {
      "@id": "https://decisioninsights.ai/term/monitoring/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/monitoring/",
      "name": "Monitoring"
    },
    {
      "@id": "https://decisioninsights.ai/term/multifactor-authentication-mfa/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/multifactor-authentication-mfa/",
      "name": "Multifactor Authentication"
    },
    {
      "@id": "https://decisioninsights.ai/term/networking/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/networking/",
      "name": "Networking"
    },
    {
      "@id": "https://decisioninsights.ai/term/on-premises-on-prem/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/on-premises-on-prem/",
      "name": "on-premises"
    },
    {
      "@id": "https://decisioninsights.ai/term/outsourced/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/outsourced/",
      "name": "Outsourced"
    },
    {
      "@id": "https://decisioninsights.ai/term/patch/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/patch/",
      "name": "Patch"
    },
    {
      "@id": "https://decisioninsights.ai/term/private-cloud/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/private-cloud/",
      "name": "Private Cloud"
    },
    {
      "@id": "https://decisioninsights.ai/term/professional-services/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/professional-services/",
      "name": "Professional Services"
    },
    {
      "@id": "https://decisioninsights.ai/term/security-information-and-event-management-siem/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/security-information-and-event-management-siem/",
      "name": "Security Information and Event Management"
    },
    {
      "@id": "https://decisioninsights.ai/term/security-operations-secops/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/security-operations-secops/",
      "name": "Security Operations"
    },
    {
      "@id": "https://decisioninsights.ai/term/service-level-agreements-slas/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/service-level-agreements-slas/",
      "name": "Service Level Agreements"
    },
    {
      "@id": "https://decisioninsights.ai/term/services/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/services/",
      "name": "Services"
    },
    {
      "@id": "https://decisioninsights.ai/term/single-sign-on-sso/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/single-sign-on-sso/",
      "name": "Single Sign-On"
    },
    {
      "@id": "https://decisioninsights.ai/term/software/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/software/",
      "name": "Software"
    },
    {
      "@id": "https://decisioninsights.ai/term/telemetry/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/telemetry/",
      "name": "Telemetry"
    },
    {
      "@id": "https://decisioninsights.ai/term/zero-trust/#definedterm",
      "@type": "DefinedTerm",
      "mainEntityOfPage": "https://decisioninsights.ai/term/zero-trust/",
      "name": "Zero Trust"
    }
  ],
  "logo": {
    "@type": "ImageObject",
    "url": "https://img.logo.dev/converged.co.uk?token=pk_CZeihPN_TrqRBIQ1KAv4yQ"
  },
  "mainEntityOfPage": "https://decisioninsights.ai/registry/managed-services-it-support-security/",
  "name": "Managed Services, IT Support \u0026 Security"
}
ProfilePage 
{
  "@context": "https://schema.org",
  "@id": "https://decisioninsights.ai/registry/managed-services-it-support-security/",
  "@type": "ProfilePage",
  "dateModified": "2026-10-21T04:31:04Z",
  "isPartOf": {
    "@id": "https://decisioninsights.ai/#website"
  },
  "mainEntity": {
    "@id": "https://decisioninsights.ai/registry/managed-services-it-support-security/#organization"
  },
  "sdDatePublished": "2026-10-21",
  "sdPublisher": {
    "@id": "https://decisioninsights.ai/#organization"
  },
  "url": "https://decisioninsights.ai/registry/managed-services-it-support-security/"
}
What we add

Topic graph

A wire service tags a release with a category, once. It doesn't maintain a durable graph over time. We connect them to a topic graph an agent can query.

Automation https://decisioninsights.ai/term/automation/ Backup https://decisioninsights.ai/term/backup/ Centralized Logging https://decisioninsights.ai/term/centralized-logging/ and 29 more

Industry classification

No company publishes a structured, queryable industry classification on its own site -- we track and verify it.

Segment Information Technology / Software & Services / IT Services / Managed IT & Cloud Services (MSPs)