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Infracom

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Who is Infracom?

Infracom is a Dutch Information and Communication Technology (ICT) service provider focused on managed infrastructure, connectivity, cloud, and communications services for business customers.

  • Managed ICT and infrastructure services for Small Medium Enterprises (SME) and enterprise customers
  • Business internet, Wide Area Network (WAN), and data connectivity services (networking)
  • Cloud and hosting services, including managed environments and data center capacity (cloud infrastructure)
  • Fixed and hosted telephony, Voice Over Internet Protocol (VoIP), and unified communications services (business communications)
  • Security, monitoring, and managed support services around its network and cloud portfolio (IT managed services)
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More About Infracom

Infracom operates as an ICT and communications partner for organizations that require managed connectivity, cloud infrastructure, and telephony services delivered under Service Level Agreements (SLAs). Its portfolio is positioned for enterprises, public organizations, and midmarket companies that prefer outsourcing of network, hosting, and communication workloads to a single provider with integrated service management.

In connectivity, Infracom offers business internet, Virtual Private Network (VPN), and wide area networking services (networking), typically using fiber and other high-availability access technologies. These services connect branch offices, data centers, and cloud environments, and are usually delivered with Quality of Service (QoS) controls, redundancy options, and monitoring. Standard networking protocols such as Multiprotocol Label Switching (MPLS), IPsec VPN, and Ethernet-based access are common in this type of portfolio, and the services are designed to support business-critical applications and latency-sensitive traffic such as voice or video collaboration.

In cloud and hosting, Infracom provides managed cloud infrastructure services (cloud infrastructure) from data centers in the Netherlands, offering compute, storage, and platform capacity for line-of-business applications, web platforms, and collaboration environments. Customers can run workloads on virtualized environments with managed backup, Disaster Recovery (DR) arrangements, and security controls. These services often integrate with private connections from customer locations, aligning with hybrid IT architectures in which on-premises (on-prem) systems and hosted infrastructure operate as one environment.

In communications, Infracom delivers business telephony and collaboration services, including VoIP, hosted PBX, Session Initiation Protocol (SIP) trunking, and unified communications (business communications). These services support fixed telephony, softphone clients, and integrations with contact center or CRM systems, and are typically aligned with SIP, Real-time Transport Protocol (RTP) media streams, and number management for geographic and non-geographic ranges. The communications portfolio is designed for organizations that want centralized call control, scalable numbering plans, and integration with collaboration tools.

Infracom also provides managed services around security, monitoring, and support (IT managed services). This can include firewall management, endpoint connectivity security, intrusion detection at the network perimeter, and 24/7 monitoring of core infrastructure. Service desks, incident management, and change management processes are aligned with standard IT service management practices so customers can integrate Infracom services into their own ITIL-based or similar operational frameworks.

Within an enterprise technology directory, Infracom can be categorized across several domains: networking services for business connectivity and WAN; cloud infrastructure and hosting for application and data workloads; business communications for telephony and collaboration; and IT managed services for monitoring, security, and operational support. Its offerings are used by organizations that want managed, SLA-based ICT services rather than operating all network, voice, and infrastructure components in-house.

Our description of Infracom. Updated February 2026.

Market segments

  • Information Technology / Software & Services / IT Services / Internet Services & Infrastructure

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Netherlands

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