- Access Management
- Bandwidth
- Carrier Networks
- Connectivity
- Customer Premises Equipment
- Enterprise
- Ethernet
- Incident Management
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Who is Infopact?
Infopact is a Dutch telecom and Information and Communication Technology (ICT) service provider that delivers managed connectivity, voice, and related infrastructure solutions for business customers.
- Business internet access, IP connectivity, and managed network services (networking)
- Fixed and hosted voice solutions for business telephony and communications (unified communications)
- Managed services around routing, security, and connectivity for offices and branch locations (managed network services)
- Provisioning, monitoring, and support of telecom and data connections for partners and end customers (telecom service enablement)
- Consulting and implementation services for tailored connectivity and communication setups (ICT services)
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More About Infopact
Infopact operates as a telecom and ICT provider focused on business connectivity and communication services in the Netherlands. Its portfolio centers on enterprise-grade internet access, IP-based connectivity, and business telephony, offered as managed services to organizations that require stable network and communication infrastructure. The company works with partners and resellers as well as directly with business end customers, positioning itself as a wholesale and retail provider of connectivity and voice services.
On the connectivity side, Infopact delivers business internet access and IP connectivity (networking), typically using standard telecom and internet protocols such as IP, Ethernet, and Virtual Private Network (VPN) technologies for secure site-to-site connections. These services support office locations, remote branches, and customer sites that depend on stable bandwidth and managed routing. The company’s role includes provisioning lines through underlying carrier networks, configuring Customer Premises Equipment (CPE) such as routers and firewalls, and maintaining service quality through monitoring and incident management.
In voice and unified communications (unified communications), Infopact provides fixed telephony and hosted or cloud-based voice solutions using Voice Over Internet Protocol (VoIP) and SIP-based architectures. This usually involves Session Initiation Protocol (SIP) trunks, IP telephony, and integration with business PBXs or hosted PBX platforms, allowing customers to migrate from traditional ISDN or analog lines to IP voice services. The provider typically manages numbering, call routing, and interconnection with public telephone networks, and supports partners that bundle voice services into broader ICT offerings.
Infopact also offers managed network services (managed network services), taking responsibility for end-to-end connectivity, including configuration, monitoring, and support of routers, switches, and security devices. This model appeals to organizations that prefer an outsourced approach to Wide Area Network (WAN) and internet access management rather than building internal telecom operations. The company’s services are often integrated into partner solutions, enabling ICT resellers and system integrators to include connectivity and telephony in broader infrastructure projects.
Within an enterprise IT directory or marketplace taxonomy, Infopact can be placed in categories such as business connectivity providers, managed network services, and unified communications/VoIP. Its offerings map to solution areas like WAN and internet access, SIP and hosted telephony, and telecom service enablement for partners. The company’s focus on managed delivery, partner support, and standardized telecom protocols makes it relevant for enterprises seeking contracted Service Level Agreements (SLAs) around connectivity and communications rather than in-house carrier management.
Our description of Infopact. Updated February 2026.
