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HDesk

HDesk is a Brazilian provider of IT service management software for help desk ticketing and service request workflows.

  • 14 topics
  • Updated Oct 27, 2026

What this record adds to HDesk's own site

HDesk's site tells an agent what HDesk offers. This record adds what a company can't say about itself: who confirms it, who writes about it, and where it sits among its peers. Every line says where it came from.

Market context

Industry, 14 topics, peers and segments from a graph of thousands of companies, refreshed nightly, so an agent can compare without guessing.

Get this record

The same record, three ways in. No key needed to try it.

MCP

Add https://mcp.decisioninsights.ai/api/mcp-public to your agent, then ask about HDesk. Or test it now:

curl -X POST https://mcp.decisioninsights.ai/api/mcp-public \
  -H "content-type: application/json" \
  -H "accept: application/json, text/event-stream" \
  -d '{"id":1,"jsonrpc":"2.0","method":"tools/call","params":{"arguments":{"uuid":"53c84cce-71a7-486f-a9c1-2e7e6d36a6d5"},"name":"di_get_company"}}'

REST

GET https://api.decisioninsights.ai/api/public/v1/companies/53c84cce-71a7-486f-a9c1-2e7e6d36a6d5

CLI

di get-company --uuid 53c84cce-71a7-486f-a9c1-2e7e6d36a6d5

How an agent can check this record before relying on it

This record makes claims about HDesk. Before an agent repeats one, it should be able to confirm it without taking our word for it. Each row is one check, what the record shows for HDesk today, and where an agent finds it in the data.

The check What the record shows Where it is in the data
They fit their market 14 topics, with peers in the same segments knowsAbout
Agent Ready Not scored Stringer hasn't scored hdesknet.com.br yet.Check it free at stringer.ai additionalProperty"Agent Readiness"
Verified Not claimed HDesk hasn't claimed this listing, so everything in it comes from public sources. additionalProperty"Listing status"
View the raw record (JSON-LD)
[
  {
    "@context": "https://schema.org",
    "@id": "https://decisioninsights.ai/#website",
    "@type": "WebSite",
    "name": "Decision Insights",
    "potentialAction": {
      "@type": "SearchAction",
      "target": {
        "@type": "EntryPoint",
        "urlTemplate": "https://decisioninsights.ai/search/?q={search_term_string}&submit=1"
      }
    },
    "publisher": {
      "@id": "https://decisioninsights.ai/#organization"
    },
    "url": "https://decisioninsights.ai"
  },
  {
    "@context": "https://schema.org",
    "@id": "https://decisioninsights.ai/#organization",
    "@type": "Organization",
    "contactPoint": {
      "@type": "ContactPoint",
      "contactType": "customer support",
      "email": "[email protected]"
    },
    "description": "Decision Insights is a Registry of technology companies, open source projects, and industry terms, built for people and for AI agents that need sourced, structured information.",
    "legalName": "Wiretap Labs, LLC",
    "logo": {
      "@type": "ImageObject",
      "url": "https://wiretap-cdn-assets.nyc3.cdn.digitaloceanspaces.com/decision-insights/[email protected]"
    },
    "name": "Decision Insights",
    "parentOrganization": {
      "@type": "Organization",
      "name": "Wiretap Labs",
      "sameAs": [
        "https://www.linkedin.com/company/wiretap-labs",
        "https://www.crunchbase.com/organization/wiretap-labs"
      ],
      "url": "https://wiretaplabs.com"
    },
    "publishingPrinciples": "https://decisioninsights.ai/standards/",
    "sameAs": [
      "https://www.linkedin.com/company/decisioninsights"
    ],
    "url": "https://decisioninsights.ai"
  },
  {
    "@context": "https://schema.org",
    "@type": "BreadcrumbList",
    "itemListElement": [
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        "item": "https://decisioninsights.ai",
        "name": "Decision Insights",
        "position": 1
      },
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        "@type": "ListItem",
        "item": "https://decisioninsights.ai/registry/",
        "name": "Registry",
        "position": 2
      },
      {
        "@type": "ListItem",
        "item": "https://decisioninsights.ai/registry/hdesknet/",
        "name": "HDesk",
        "position": 3
      }
    ]
  },
  {
    "@context": "https://schema.org",
    "@id": "https://decisioninsights.ai/registry/hdesknet/#organization",
    "@type": "Organization",
    "additionalProperty": [
      {
        "@type": "PropertyValue",
        "name": "Related organizations",
        "propertyID": "https://decisioninsights.ai/ns#relatedOrganizations",
        "value": [
          {
            "@id": "https://decisioninsights.ai/registry/dependit/#organization",
            "@type": "Organization",
            "mainEntityOfPage": "https://decisioninsights.ai/registry/dependit/",
            "name": "Dependit"
          },
          {
            "@id": "https://decisioninsights.ai/registry/wrm-sr/#organization",
            "@type": "Organization",
            "mainEntityOfPage": "https://decisioninsights.ai/registry/wrm-sr/",
            "name": "wrm.sr"
          },
          {
            "@id": "https://decisioninsights.ai/registry/globalnetmm/#organization",
            "@type": "Organization",
            "mainEntityOfPage": "https://decisioninsights.ai/registry/globalnetmm/",
            "name": "Global NetMM"
          },
          {
            "@id": "https://decisioninsights.ai/registry/azul-networks/#organization",
            "@type": "Organization",
            "mainEntityOfPage": "https://decisioninsights.ai/registry/azul-networks/",
            "name": "Azul Networks"
          },
          {
            "@id": "https://decisioninsights.ai/registry/servicenow/#organization",
            "@type": "Organization",
            "mainEntityOfPage": "https://decisioninsights.ai/registry/servicenow/",
            "name": "ServiceNow"
          },
          {
            "@id": "https://decisioninsights.ai/registry/freshperf/#organization",
            "@type": "Organization",
            "mainEntityOfPage": "https://decisioninsights.ai/registry/freshperf/",
            "name": "FreshPerf"
          },
          {
            "@id": "https://decisioninsights.ai/registry/riverbed-technologies/#organization",
            "@type": "Organization",
            "mainEntityOfPage": "https://decisioninsights.ai/registry/riverbed-technologies/",
            "name": "Riverbed"
          },
          {
            "@id": "https://decisioninsights.ai/registry/lumina/#organization",
            "@type": "Organization",
            "mainEntityOfPage": "https://decisioninsights.ai/registry/lumina/",
            "name": "LUMINA"
          }
        ]
      },
      {
        "@type": "PropertyValue",
        "name": "Segment",
        "value": "Information Technology / Cloud & Infrastructure Software / Observability & IT Operations / IT Service Management (ITSM) & Asset Management"
      },
      {
        "@type": "PropertyValue",
        "description": "Stringer hasn't scored hdesknet.com.br yet.",
        "identifier": "hdesknet.com.br",
        "name": "Agent Readiness",
        "propertyID": "https://decisioninsights.ai/ns#agentReadiness",
        "url": "https://stringer.ai/check-your-site/?site=hdesknet.com.br",
        "value": "Not scored"
      },
      {
        "@type": "PropertyValue",
        "description": "HDesk hasn't claimed this listing, so everything in it comes from public sources.",
        "name": "Listing status",
        "propertyID": "https://decisioninsights.ai/ns#listingStatus",
        "value": "Not claimed"
      }
    ],
    "description": "HDesk is a Brazilian provider of IT service management software for help desk ticketing and service request workflows.",
    "keywords": [
      "Application",
      "Capacity Planning",
      "Change Management",
      "Compliance",
      "Configuration Management",
      "Data",
      "Enterprise",
      "IT Governance",
      "IT Operations",
      "Monitoring",
      "Root Cause Analysis",
      "Services",
      "Software",
      "Visibility",
      "Workflow Automation"
    ],
    "knowsAbout": [
      {
        "@id": "https://decisioninsights.ai/term/application/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/application/",
        "name": "Application"
      },
      {
        "@id": "https://decisioninsights.ai/term/capacity-planning/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/capacity-planning/",
        "name": "Capacity Planning"
      },
      {
        "@id": "https://decisioninsights.ai/term/change-management/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/change-management/",
        "name": "Change Management"
      },
      {
        "@id": "https://decisioninsights.ai/term/compliance/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/compliance/",
        "name": "Compliance"
      },
      {
        "@id": "https://decisioninsights.ai/term/configuration-management/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/configuration-management/",
        "name": "Configuration Management"
      },
      {
        "@id": "https://decisioninsights.ai/term/enterprise/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/enterprise/",
        "name": "Enterprise"
      },
      {
        "@id": "https://decisioninsights.ai/term/it-governance/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/it-governance/",
        "name": "IT Governance"
      },
      {
        "@id": "https://decisioninsights.ai/term/it-operations/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/it-operations/",
        "name": "IT Operations"
      },
      {
        "@id": "https://decisioninsights.ai/term/monitoring/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/monitoring/",
        "name": "Monitoring"
      },
      {
        "@id": "https://decisioninsights.ai/term/root-cause-analysis-rca/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/root-cause-analysis-rca/",
        "name": "Root Cause Analysis"
      },
      {
        "@id": "https://decisioninsights.ai/term/services/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/services/",
        "name": "Services"
      },
      {
        "@id": "https://decisioninsights.ai/term/software/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/software/",
        "name": "Software"
      },
      {
        "@id": "https://decisioninsights.ai/term/visibility/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/visibility/",
        "name": "Visibility"
      },
      {
        "@id": "https://decisioninsights.ai/term/workflow-automation/#definedterm",
        "@type": "DefinedTerm",
        "mainEntityOfPage": "https://decisioninsights.ai/term/workflow-automation/",
        "name": "Workflow Automation"
      }
    ],
    "mainEntityOfPage": "https://decisioninsights.ai/registry/hdesknet/",
    "name": "HDesk",
    "url": "https://hdesknet.com.br"
  },
  {
    "@context": "https://schema.org",
    "@id": "https://decisioninsights.ai/registry/hdesknet/",
    "@type": "ProfilePage",
    "dateModified": "2026-10-27T10:22:49Z",
    "isPartOf": {
      "@id": "https://decisioninsights.ai/#website"
    },
    "mainEntity": {
      "@id": "https://decisioninsights.ai/registry/hdesknet/#organization"
    },
    "sdDatePublished": "2026-10-27",
    "sdPublisher": {
      "@id": "https://decisioninsights.ai/#organization"
    },
    "url": "https://decisioninsights.ai/registry/hdesknet/"
  },
  {
    "@context": "https://schema.org",
    "@type": "FAQPage",
    "mainEntity": [
      {
        "@type": "Question",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "HDesk is a Brazilian provider of IT service management software for help desk ticketing and service request workflows."
        },
        "name": "Who is HDesk?"
      },
      {
        "@type": "Question",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "HDesk competes in: Information Technology / Cloud & Infrastructure Software / Observability & IT Operations / IT Service Management (ITSM) & Asset Management."
        },
        "name": "What does HDesk compete in?"
      },
      {
        "@type": "Question",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "No article in the knowledge graph for HDesk yet."
        },
        "name": "How much coverage does HDesk have on Decision Insights?"
      }
    ]
  }
]