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Who is Flip Connect?
Flip Connect is an Australian telecommunications provider that delivers cloud-based voice, data, and networking solutions for businesses.
- Cloud-hosted phone systems and unified communications for business telephony (communications).
- Business internet and data services, including NBN and fibre connectivity (networking).
- Session Initiation Protocol (SIP) trunking and Voice Over Internet Protocol (VoIP) calling services for PBX and cloud voice deployments (communications).
- Managed network and connectivity solutions for multi-site and distributed workplaces (network management).
- Consulting, deployment, and support services for tailored business communications environments (IT services).
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Flip Connect operates in the business telecommunications and cloud communications domain, providing services that organisations use to support voice, data, and collaboration needs across office, remote, and hybrid environments.
The company focuses on cloud-hosted phone systems and unified communications (UCaaS), where voice, voicemail, call routing, and collaboration functions are delivered as managed services over IP networks rather than on-premises (on-prem) PBX hardware.
These services are typically consumed by small to mid-sized enterprises and multi-site organisations that require centralised administration, geographic number management, and predictable cost structures for telephony.
Flip Connect also provides business internet and data connectivity, using Australian access technologies such as NBN and enterprise-grade fibre (networking), which act as the underlying transport for VoIP, SIP, and cloud applications.
By bundling connectivity with hosted voice, the provider can align Quality of Service (QoS) parameters, bandwidth sizing, and network design with the real-time requirements of IP telephony and video collaboration.
The company’s SIP trunking (communications) offerings are positioned for organisations that run IP PBX platforms or hybrid voice environments, enabling them to replace traditional ISDN or PSTN services with Session Initiation Protocol-based call control and routing.
In this context, SIP trunks are integrated into customers’ existing telephony architectures, handling inbound and outbound call setup, number presentation, and failover routing across IP networks.
Flip Connect’s managed network services (network management) support multi-site and distributed workplaces by providing design and operation of Wide Area Network (WAN) links, routing, and sometimes SD-WAN-style traffic policies, with the objective of stabilising voice and collaboration performance across different locations.
Service lines typically include assessment of current infrastructure, solution design aligned to business call flows, deployment and porting of numbers, and ongoing support, which positions Flip Connect in the IT services and managed communications category.
In marketplace and directory terms, Flip Connect can be categorised under cloud communications and Unified Communications as a Service (UCAAS), SIP trunking and VoIP services, business internet and data networking, and managed network and connectivity services for Australian enterprises and organisations.
Our description of Flip Connect. Updated February 2026.