Who is Entel?
Entel is a Chile-based telecommunications and digital services provider offering mobile, fixed, IT, and cloud solutions for consumers, enterprises, and public-sector organizations.
- Mobile voice, data, and messaging services for consumers, businesses, and public institutions (telecommunications)
- Fixed connectivity including internet access, data networks, and corporate Wide Area Network (WAN) services for branch and headquarters interconnection (networking)
- Enterprise cloud hosting, data center, and managed infrastructure services supporting IT workloads and applications (cloud infrastructure)
- Collaboration, productivity, and unified communications solutions for corporate and government users (collaboration)
- Cybersecurity, managed services, and outsourced IT operations for enterprise and institutional clients (security and IT services)
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More About Entel
Entel is a telecommunications and digital services company headquartered in Chile that provides mobile, fixed, and IT service portfolios for consumer, enterprise, and government customers across Latin America, with a core presence in Chile and operations in Peru. For enterprise and institutional buyers, Entel is positioned as a single provider for network connectivity, cloud infrastructure, managed services, and security capabilities that can be integrated into broader IT architectures. Corporate clients typically use Entel offerings to connect branch offices and data centers, support remote and mobile workforces, and host applications and data in regional infrastructure.
On the connectivity layer, Entel provides mobile services including 4G and 5G access (mobile networking), fixed broadband, and private data networking for enterprises (networking). These services are used to implement WAN topologies, site-to-site connectivity, and access links for Software-Defined Wide Area Network (SD-WAN) or Virtual Private Network (VPN) deployments. Entel supports standard IP-based protocols and routing practices common in enterprise network design, and its connectivity services are frequently combined with managed customer equipment, such as routers, firewalls, or customer premises networking devices supplied and operated by Entel under Service Level Agreements (SLAs).
In cloud and data center services, Entel offers hosting, IaaS-style compute, storage, and colocation services (cloud infrastructure). These offerings are designed for organizations that require regional data residency, local support, and integration with existing on-premises (on-prem) environments. Customers use Entel’s infrastructure to run enterprise applications, support web and mobile services, and maintain Disaster Recovery (DR) and business continuity setups. Entel typically exposes standard virtualization, network, and storage technologies and supports hybrid architectures where workloads can operate across customer data centers and Entel facilities.
Entel also provides collaboration and unified communications solutions (collaboration), which may include IP telephony, contact center platforms, and integrated communication tools for corporate users. These services are used to enable fixed and mobile voice services, video meetings, and integrated messaging across distributed teams. For customer service operations, Entel contact center solutions can be integrated with CRM platforms and enterprise applications through standard APIs and SIP-based telephony protocols.
Security and managed services are another focus area, with Entel offering cybersecurity solutions, monitoring, and outsourced IT operations (security and IT services). Services can include network security, threat monitoring, and managed firewalls, supporting compliance and risk management requirements in regulated sectors. Entel positions these offerings as extensions of internal IT teams, providing 24/7 operations, service desk, and incident response capabilities aligned with service-level commitments.
Within an enterprise technology directory, Entel fits across multiple taxonomy categories: telecommunications carriers (mobile and fixed connectivity), cloud infrastructure and hosting providers (IaaS, data center, colocation), collaboration and unified communications providers, and managed security and IT outsourcing vendors. Its portfolio is typically evaluated alongside regional telecom operators and cloud service providers when organizations define connectivity strategies, regional cloud deployment patterns, and managed service provider selections.
Our description of Entel. Updated December 2025.
