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Who is DATAGROUP?
DATAGROUP is a Germany-based IT service provider that delivers managed IT services, outsourcing, and cloud-based solutions for enterprise and public-sector customers.
- Managed IT services and IT outsourcing for enterprise and public institutions.
- Cloud and hosting services from German data centers for compliant IT operations.
- Workplace, service desk, and end-user support services.
- Application management and infrastructure operations for business-critical systems.
- Consulting and project services around IT strategy, modernization, and sourcing models.
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More About DATAGROUP
DATAGROUP is positioned as a full-service IT provider for organizations that outsource parts or all of their IT operations, with a focus on German and European enterprise and public-sector environments. Its portfolio centers on managed services models, where DATAGROUP assumes defined operational responsibility for infrastructure, applications, and end-user services under Service Level Agreements (SLAs). These offerings are typically consumed by CIOs, IT operations leaders, and sourcing managers who require standardized, contractually governed services for stable and compliant IT delivery.
The company’s services span several core domains: data center and cloud services (cloud infrastructure and hosting), workplace and service desk (end-user computing and support), network and communications (connectivity and collaboration), and application management (operation and lifecycle support for business applications). Services are often bundled into modular service packages designed for recurring operation rather than one-time projects, aligning with enterprise ITIL-based service management practices and standardized processes.
DATAGROUP operates data centers in Germany and emphasizes operation of IT environments under German and European data protection and compliance requirements. Customers use these facilities for hosting workloads such as ERP systems, collaboration platforms, industry-specific applications, and custom solutions. Architectures typically involve virtualized server environments, managed storage, backup and recovery services, and network security components, integrated with customer on-premises (on-prem) or hybrid cloud setups.
In the workplace and service desk area, DATAGROUP provides managed workplace services, including provisioning and lifecycle management of Process Control System (PCS), notebooks, thin clients, and mobile devices, combined with multilingual service desk support. These services interface with standard enterprise ecosystems such as directory services, endpoint management platforms, and collaboration suites, integrating with customer identity, access management, and security policies.
For application and infrastructure operations, DATAGROUP delivers monitoring, patch and release management, incident and problem management, and change processes that align with common IT service management frameworks. This positions the company within marketplace categories such as managed infrastructure services, managed workplace services, managed application services, and cloud and hosting services. The company also provides consulting and project-related services to plan transitions to outsourcing models, migrate workloads into DATAGROUP-operated environments, and optimize existing IT landscapes within contractual managed service frameworks.
Our description of DATAGROUP. Updated December 2025.
