Contact Support
Human View is the company as people read it. Machine View is exactly what an AI agent receives.
This is the page you're already on. The Human View toggle above shows it in full.
This is exactly what an AI agent receives. The same record, as JSON-LD, below.
Use this record in your app or agent
di get-company --uuid b62e8ab3-c7de-41d9-8ed3-9d74c23c1c1aGET https://api.decisioninsights.ai/api/public/v1/companies/b62e8ab3-c7de-41d9-8ed3-9d74c23c1c1acurl -X POST https://mcp.decisioninsights.ai/api/mcp-public \
-H "content-type: application/json" \
-H "accept: application/json, text/event-stream" \
-d '{"id":1,"jsonrpc":"2.0","method":"tools/call","params":{"arguments":{"uuid":"b62e8ab3-c7de-41d9-8ed3-9d74c23c1c1a"},"name":"di_get_company"}}'A green key on the record, left, is one Decision Insights added. It doesn't exist on the company's site or in a wire feed. The same key labels its row on the right, so you can match them directly. More on how DI enriches a record.
The record
This is what the machine sees: the exact JSON-LD an agent receives for this listing.
Organization
{
"@context": "https://schema.org",
"@id": "https://decisioninsights.ai/registry/contact-support/#organization",
"@type": "Organization",
"additionalProperty": [
{
"@type": "PropertyValue",
"name": "Related organizations",
"propertyID": "https://decisioninsights.ai/ns#relatedOrganizations",
"value": [
{
"@id": "https://decisioninsights.ai/registry/welcome-6/#organization",
"@type": "Organization",
"mainEntityOfPage": "https://decisioninsights.ai/registry/welcome-6/",
"name": "Welcome"
},
{
"@id": "https://decisioninsights.ai/registry/goalex/#organization",
"@type": "Organization",
"mainEntityOfPage": "https://decisioninsights.ai/registry/goalex/",
"name": "GoaLex"
},
{
"@id": "https://decisioninsights.ai/registry/callnextgen/#organization",
"@type": "Organization",
"mainEntityOfPage": "https://decisioninsights.ai/registry/callnextgen/",
"name": "CallNextGen"
},
{
"@id": "https://decisioninsights.ai/registry/aqua-plan/#organization",
"@type": "Organization",
"mainEntityOfPage": "https://decisioninsights.ai/registry/aqua-plan/",
"name": "aqua_plan"
},
{
"@id": "https://decisioninsights.ai/registry/customers/#organization",
"@type": "Organization",
"mainEntityOfPage": "https://decisioninsights.ai/registry/customers/",
"name": "Customers"
},
{
"@id": "https://decisioninsights.ai/registry/welcome-11/#organization",
"@type": "Organization",
"mainEntityOfPage": "https://decisioninsights.ai/registry/welcome-11/",
"name": "Welcome"
},
{
"@id": "https://decisioninsights.ai/registry/apps-communications/#organization",
"@type": "Organization",
"mainEntityOfPage": "https://decisioninsights.ai/registry/apps-communications/",
"name": "Apps Communications"
},
{
"@id": "https://decisioninsights.ai/registry/welcome-8/#organization",
"@type": "Organization",
"mainEntityOfPage": "https://decisioninsights.ai/registry/welcome-8/",
"name": "Welcome"
}
]
},
{
"@type": "PropertyValue",
"name": "Segment",
"value": "Information Technology / Software \u0026 Services / Internet Software \u0026 Services / Customer Support \u0026 Helpdesk Software"
}
],
"description": "Contact Support is a customer support and helpdesk software provider that centralizes inbound service requests for enterprise service operations.",
"keywords": [
"Application",
"Case Management",
"Data in Transit",
"Data Residency",
"Encryption",
"Enterprise",
"Knowledge Base",
"Lifecycle Management",
"Market",
"Multitenant",
"OpenID Connect",
"Representational State Transfer",
"Scalability",
"Security Assertion Markup Language",
"Service Level Agreement",
"Services",
"Session Initiation Protocol",
"Single Sign-On",
"Software",
"Software-as-a-Service",
"Webhook",
"Workflow Automation",
"Workforce"
],
"knowsAbout": [
{
"@id": "https://decisioninsights.ai/term/application/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/application/",
"name": "Application"
},
{
"@id": "https://decisioninsights.ai/term/case-management/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/case-management/",
"name": "Case Management"
},
{
"@id": "https://decisioninsights.ai/term/data-in-transit/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/data-in-transit/",
"name": "Data in Transit"
},
{
"@id": "https://decisioninsights.ai/term/data-residency/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/data-residency/",
"name": "Data Residency"
},
{
"@id": "https://decisioninsights.ai/term/encryption/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/encryption/",
"name": "Encryption"
},
{
"@id": "https://decisioninsights.ai/term/enterprise/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/enterprise/",
"name": "Enterprise"
},
{
"@id": "https://decisioninsights.ai/term/knowledge-base/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/knowledge-base/",
"name": "Knowledge Base"
},
{
"@id": "https://decisioninsights.ai/term/lifecycle-management/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/lifecycle-management/",
"name": "Lifecycle Management"
},
{
"@id": "https://decisioninsights.ai/term/market/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/market/",
"name": "Market"
},
{
"@id": "https://decisioninsights.ai/term/multitenant/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/multitenant/",
"name": "Multitenant"
},
{
"@id": "https://decisioninsights.ai/term/openid-connect-oidc/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/openid-connect-oidc/",
"name": "OpenID Connect"
},
{
"@id": "https://decisioninsights.ai/term/representational-state-transfer-rest/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/representational-state-transfer-rest/",
"name": "Representational State Transfer"
},
{
"@id": "https://decisioninsights.ai/term/scalability/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/scalability/",
"name": "Scalability"
},
{
"@id": "https://decisioninsights.ai/term/security-assertion-markup-language-saml/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/security-assertion-markup-language-saml/",
"name": "Security Assertion Markup Language"
},
{
"@id": "https://decisioninsights.ai/term/service-level-agreement-sla/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/service-level-agreement-sla/",
"name": "Service Level Agreement"
},
{
"@id": "https://decisioninsights.ai/term/services/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/services/",
"name": "Services"
},
{
"@id": "https://decisioninsights.ai/term/session-initiation-protocol/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/session-initiation-protocol/",
"name": "Session Initiation Protocol"
},
{
"@id": "https://decisioninsights.ai/term/single-sign-on-sso/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/single-sign-on-sso/",
"name": "Single Sign-On"
},
{
"@id": "https://decisioninsights.ai/term/software/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/software/",
"name": "Software"
},
{
"@id": "https://decisioninsights.ai/term/software-as-a-service/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/software-as-a-service/",
"name": "Software-as-a-Service"
},
{
"@id": "https://decisioninsights.ai/term/webhook/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/webhook/",
"name": "Webhook"
},
{
"@id": "https://decisioninsights.ai/term/workflow-automation/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/workflow-automation/",
"name": "Workflow Automation"
},
{
"@id": "https://decisioninsights.ai/term/workforce/#definedterm",
"@type": "DefinedTerm",
"mainEntityOfPage": "https://decisioninsights.ai/term/workforce/",
"name": "Workforce"
}
],
"logo": {
"@type": "ImageObject",
"url": "https://img.logo.dev/urbangis.com?token=pk_CZeihPN_TrqRBIQ1KAv4yQ"
},
"mainEntityOfPage": "https://decisioninsights.ai/registry/contact-support/",
"name": "Contact Support"
}
WebSite
{
"@context": "https://schema.org",
"@id": "https://decisioninsights.ai/#website",
"@type": "WebSite",
"name": "Decision Insights",
"potentialAction": {
"@type": "SearchAction",
"target": {
"@type": "EntryPoint",
"urlTemplate": "https://decisioninsights.ai/search/?q={search_term_string}\u0026submit=1"
}
},
"publisher": {
"@id": "https://decisioninsights.ai/#organization"
},
"url": "https://decisioninsights.ai"
}
Organization
{
"@context": "https://schema.org",
"@id": "https://decisioninsights.ai/#organization",
"@type": "Organization",
"contactPoint": {
"@type": "ContactPoint",
"contactType": "customer support",
"email": "[email protected]"
},
"description": "Decision Insights is a Registry of technology companies, open source projects, and industry terms, built for people and for AI agents that need sourced, structured information.",
"logo": {
"@type": "ImageObject",
"url": "https://wiretap-cdn-assets.nyc3.cdn.digitaloceanspaces.com/decision-insights/[email protected]"
},
"name": "Decision Insights",
"parentOrganization": {
"@type": "Organization",
"name": "Wiretap Labs",
"sameAs": [
"https://www.linkedin.com/company/wiretap-labs",
"https://www.crunchbase.com/organization/wiretap-labs"
],
"url": "https://wiretaplabs.com"
},
"publishingPrinciples": "https://decisioninsights.ai/standards/",
"sameAs": [
"https://www.linkedin.com/company/decisioninsights"
],
"url": "https://decisioninsights.ai"
}
BreadcrumbList
{
"@context": "https://schema.org",
"@type": "BreadcrumbList",
"itemListElement": [
{
"@type": "ListItem",
"item": "https://decisioninsights.ai",
"name": "Decision Insights",
"position": 1
},
{
"@type": "ListItem",
"item": "https://decisioninsights.ai/registry/",
"name": "Registry",
"position": 2
},
{
"@type": "ListItem",
"item": "https://decisioninsights.ai/registry/contact-support/",
"name": "Contact Support",
"position": 3
}
]
}
ProfilePage
{
"@context": "https://schema.org",
"@id": "https://decisioninsights.ai/registry/contact-support/",
"@type": "ProfilePage",
"dateModified": "2026-10-24T10:21:56Z",
"isPartOf": {
"@id": "https://decisioninsights.ai/#website"
},
"mainEntity": {
"@id": "https://decisioninsights.ai/registry/contact-support/#organization"
},
"sdDatePublished": "2026-10-24",
"sdPublisher": {
"@id": "https://decisioninsights.ai/#organization"
},
"url": "https://decisioninsights.ai/registry/contact-support/"
}
What we add
Topic graph
A wire service tags a release with a category, once. It doesn't maintain a durable graph over time. We connect them to a topic graph an agent can query.
Application https://decisioninsights.ai/term/application/
Case Management https://decisioninsights.ai/term/case-management/
Data in Transit https://decisioninsights.ai/term/data-in-transit/
and 20 more
Counted facts
Counted facts, including the peer companies this record publishes as Related organizations. That set is built from this organization's own topic profile over the listed directory and excludes its parent and subsidiaries. It is not a curated competitor list.
Related organizations Welcome, GoaLex, CallNextGen, aqua_plan, Customers, Welcome, Apps Communications, Welcome
Industry classification
No company publishes a structured, queryable industry classification on its own site -- we track and verify it.
Segment Information Technology / Software & Services / Internet Software & Services / Customer Support & Helpdesk Software